Business Process Analyst

5 days ago

London, Greater London, United Kingdom Expedia Full time
Job Title: Analyst - Operations Quality

Expedia Group's ETSP Division is seeking a skilled Process Analyst to provide Telecom Expense Management and financial expertise in support of Global Technology Operations worldwide.

Key Responsibilities:
  • Support the Senior Process Analyst in maintaining end-to-end process excellence in contracting, ordering, billing, and cost rationalization of technology services and their related expenses.
  • Collaborate with multiple internal and external business partners to deliver business continuity, process improvement, and first-class expense management.
  • Manage the telecom order to payment lifecycle, inventory, and reporting for voice, internet, and circuit expenses around the world.
  • Provide analytical support, forecasting, variance analysis, and financial modeling.
  • Assist the lead in planning and provisioning for telecom services, including data and voice inventory management, circuit usage management, and reporting.
  • Develop and implement strategies for tracking over-utilization and underutilization of data and voice circuits.
  • Ensure accurate record keeping of asset decommissioning and disposal.
Requirements:
  • Bachelor's Degree in business management, financial management, or equivalent.
  • Ability to interpret and present data in a visually compelling format to financial and non-financial audiences.
  • Passion for using data to drive better decision-making.

Expedia Group is a leading travel company that values innovation, teamwork, and customer satisfaction. As a Process Analyst, you will play a critical role in supporting the company's global technology operations and driving business growth.

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