Technical Manager

2 weeks ago

Bedford, Bedford, United Kingdom Vertiv Full time
Job Title: Technical Manager - Generator & Switchgear Services

At Vertiv, we are seeking a highly skilled Technical Manager to join our team in Bedford, United Kingdom. As a Technical Manager - Generator & Switchgear Services, you will play a critical role in ensuring the field engineering team is trained to a high standard and able to carry out their engineering duties safely and to industry standards.

Key Responsibilities:
  • Support the Engineering Manager Generator & Switchgear Services in ensuring the field engineering team is trained to a high standard.
  • Assist in the development and delivery of training programs for the field engineering team.
  • Contribute to the service quotations process and provide technical guidance and support to the back-office staff and Engineering Manager.
  • Attend customer sites to assist with the quotation process and sale of our offerings.
  • Assess and control all risk (health, safety and environmental) identified for all standard activities and premises.
  • Identify and comply with all relevant legislation.
  • Ensure all contractors and subcontractors are vetted, approved and appropriate for use.
  • Ensure safe working practices with appropriate procedures, prevention measures & precautions are in place.
  • Ensure that all adverse events are identified and implementing improvement action as appropriate.
  • To increase awareness of the management system and elements of operation. health and safety and environmental management.
  • Contribute towards the review of a common Safety Method Statements and Risk Assessments for all FSE activity across the UK business.
  • Ensure all Engineers have sufficient training in order for them to carry out their roles safely.
Requirements:
  • 5 years' experience as a Generator service engineer.
  • 10 years in the Generator Industry or similar.
  • Strong focus on customer satisfaction and long-term customer relation building.
  • HNC /HND in Electrical/Electronic engineering or equivalent experience.
  • Excellent written and verbal communications.
  • Excellent organizational and time management skills.
  • Self-motivated and capable of operating with minimal supervision.
  • Ability to successfully interface with various departments and personnel in potentially stressful situations.
  • A recognized team leader and strong communicator.
  • Service Operations requires a 24hour commitment and working may often be necessary.
  • Clean Driving License.
  • Experience in delivering training.
  • Good working knowledge of Microsoft Word, Excel & PowerPoint. And willingness to learn specific Vertiv business systems.

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