Senior Customer Service Team Lead

2 weeks ago


Watford, Hertfordshire, United Kingdom Selco Builders Warehouse Full time
Job Overview

We are seeking a highly motivated and experienced Team Lead to join our Customer Service and Merchandising team at Selco Builders Warehouse. As a key member of our team, you will be responsible for providing exceptional customer service, motivating and inspiring your colleagues, and ensuring stock availability and merchandising levels meet our high standards.

Key Responsibilities
  • Provide excellent customer service to our customers, ensuring a positive experience at all times.
  • Motivate and inspire a team of colleagues to achieve their best.
  • Ensure stock availability and merchandising levels are maintained to the required standards.
  • Ensure safe working practices are followed by all colleagues.
  • Work collaboratively with the team to achieve sales targets and improve customer satisfaction.
What We Offer
  • A competitive salary and bonus scheme.
  • A comprehensive benefits package, including a free health cash plan, profit-based bonus scheme, and discounts at thousands of retailers.
  • Ongoing training and development opportunities to help you grow in your career.
  • A dynamic and supportive work environment.


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