ServiceNow Alliance Director
4 weeks ago
As a ServiceNow Alliance Director, you will be responsible for identifying and coordinating sales opportunities across EMA within the assigned Sector(s). This includes developing and managing pipeline, driving bookings growth, and interfacing with ServiceNow Sales Account Executives to ensure a coordinated GTM approach and sales leading practices.
This role presents an exciting opportunity to build relationships with senior leaders across member firms and ServiceNow leadership throughout the EMA region.
You will proactively work on leads, opportunities, and proposals, bringing added value, expertise, collateral, best judgment on capabilities, and quality assurance to the member firms' client/deal teams.
Support will be provided in RFP responses, estimations, the oral process during the sales cycle, and additional tasks as required.
You will develop and manage trusted sales relationships alongside the KPMG Delivery Network (KDN), ServiceNow Practices, Client Service Teams, and Alliance Sales counterparts.
This client-facing role is aligned with assigned Sector(s), including Global, Global Platinum, or Strategic Growth Accounts.
You will have a strong technical understanding of the ServiceNow platform.
You will act as the point of sales integration across the account on behalf of KPMG, bringing together required stakeholders, like the KPMG Delivery Network, Member Firms, and Corridors with ServiceNow Account Executives.
You will drive demand and lead generation activities for priority solutions that are ServiceNow alliance-enabled with the EMA teams.
You will collaborate with other Regional Alliances Sales Teams where required.
You will ensure that sales initiatives are sufficiently robust and measurable (pipeline and booking goals).
You will work closely with KPMG Member firms/ Client Service Teams, ServiceNow Sales, and Services teams to develop a holistic view of all KPMG-ServiceNow mid to long-term sales opportunities; define/qualify joint account activity and create the required engagement models and sales plan to be successful.
You will contribute to regular reviews of the consolidated EMA ServiceNow pipeline.
You will work closely with the EMA ServiceNow Alliance Sales Lead, EMA ServiceNow Platform Leader, EMA ServiceNow Alliance Leader, and local Practice Leaders.
You will identify KPMG-ServiceNow Alliance Sales risk factors, working closely with the EMA ServiceNow Platform Leader, and EMA ServiceNow Alliance Leader to define an action plan and implement remediation actions.
You will contribute to the target sales quota for assigned Sector(s).
You will own industry sales approach for ServiceNow for one or more of the following areas:
Financial Services, Infrastructure, Government, Healthcare, Industrial Manufacturing, Consumer and Retail, Technology, Media and Telco, Life Sciences, Healthcare, and other areas when required.
You will build strong relationships with key stakeholders within KPMG and with ServiceNow (focus on Account Leaders).
You will deliver EMA-wide ServiceNow sales and technical Best Practices that enable KPMG to respond quicker and more effectively to large sales opportunities.
You will have the ability to work under pressure, manage numerous projects simultaneously across multiple time zones, and deliver within set timeframes.
You will receive positive feedback from member firms and ServiceNow teams.
You will have significant technology solution sales and business development experience with a proven record of selling complex services and solutions.
You will have a strong technical understanding of the ServiceNow platform.
You will have sales and Business Development experience in Big 4 a plus but would consider relevant EMA / Global sales experience.
You will have previous ServiceNow or ServiceNow Partner experience is a plus.
You will have strong sales and sales management skills with attention to detail coupled with the ability to think big.
You will be a proactive communicator with excellent verbal and written English communication skills.
You will be confident and proactive in the adoption and use of technology, including a high degree of MS Office skills.
You will have strong and proven relationship-building skills, able to hold their own with senior leaders.
You will have previous experience working across functions and geographies will help you succeed.
You will inspire others by developing and motivating others, being a champion of inclusion, and connecting individuals by building collaboration.
You will make an impact by driving quality, bringing strategic perspective, and tackling difficult decisions by exercising sound, ethical business judgement.
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