RMS Administrator Repairs Management System

7 days ago


London, Greater London, United Kingdom Adecco Full time
RMS Administrator Job Description

Job Title: RMS Administrator Repairs Management System

Location: Newham

Hours: Monday to Friday, 9am to 5pm

Temp: To cover long-term sickness

Salary: £17.54 per hour

About the Role

We are seeking a highly motivated and organised individual to join our team as an RMS Administrator. As the main point of contact for all RMS-related inquiries and support requests, you will play a pivotal role in managing our Repair Management System.

Key Responsibilities:

  • Maintain and update the Repair Management System database, ensuring accurate and timely entry of repair orders.
  • Collaborate with technicians and suppliers to track progress, monitor repair status, and resolve any issues.
  • Generate regular reports and analyse data to identify trends, identify areas for improvement, and make recommendations.
  • Coordinate shipping and logistics for repaired equipment to customers or internal departments.
  • Provide general administrative support such as answering phone calls, responding to emails, and maintaining documentation.
Requirements

To be successful in this role, you will need:

  • Previous experience in an administrative role within a Technical/Repairs environment.
  • Proficient in using Repair Management Systems, with a strong understanding of database management.
  • Exceptional organisational skills with keen attention to detail.
  • Strong analytical and problem-solving abilities, with the ability to think critically and make accurate decisions.
  • Excellent communication skills, both written and verbal.
  • Ability to work independently and collaboratively within a team environment.

Adecco is a disability-confident employer, committed to building a supportive environment for all candidates. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role, your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://candidate-privacy



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