Customer Service Champion Opportunity at Future

7 days ago


Cardiff, Cardiff, United Kingdom Future Full time

We are seeking a Customer Service Advisor to join our team at Future, a leading global media and technology company.

This is an exciting opportunity for a customer-focused individual who is passionate about delivering exceptional service and support to our customers.

The role will involve working as the primary point of contact between our business and customers, supporting them through their online comparisons, providing clarity on product information, and helping them take advantage of special offers.

To succeed in this role, you will need excellent communication skills, both written and verbal, and the ability to work effectively in a fast-paced environment. You will also need to be proficient in using IT systems, including Google Suite.

In return for your hard work and dedication, we offer a competitive salary of £24,000 per annum, plus a share of our profits through a profit pool bonus scheme. You will also have the opportunity to develop your skills and experience through professional qualifications, training programs, and informal learning opportunities.

As a valued member of our team, you will enjoy a range of benefits, including unlimited holiday time, flexible working arrangements, and access to our state-of-the-art office facilities in Cardiff. We are committed to creating a positive and inclusive work environment that supports the well-being and success of all our employees.

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, please submit your application. We look forward to hearing from you.



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