Management Team Member

2 weeks ago


Falmouth, Cornwall, United Kingdom St Austell Brewery Full time

The Chain Locker, a 16th-century inn situated in Falmouth's historic quayside, is seeking a skilled Assistant Manager to join its team. This exciting role offers the opportunity to work in a scenic hub that boasts stunning views of the Carrick Roads sailing waters and Falmouth's harbour.

As Assistant Manager, you will be responsible for motivating a team of passionate individuals, supporting the General Manager, and ensuring the smooth operation of the establishment. Key responsibilities include:

  • Providing exceptional customer service and creating a warm welcome for guests
  • Overseeing the kitchen team to deliver a consistently high-quality food offering
  • Managing customer feedback to maintain high standards and improve where necessary
  • Leading the team during peak periods, ensuring seamless service delivery
  • Supporting the development of team members and contributing to their growth
  • Maintaining accurate records and administering cash management systems
  • Ensuring compliance with health and safety regulations
  • Serving as a role model and providing guidance to team members
  • Embracing opportunities for personal development and career progression

In return for your hard work and dedication, we offer a competitive package that includes:

  • 30% off food and drink in our pubs
  • 50% off overnight stays in our pubs
  • £150 towards a stay in one of our pubs
  • Tips
  • Bonus Scheme
  • Discount scheme across hundreds of retailers
  • Cycle to work scheme on select roles
  • Learning and development opportunities
  • Career progression
  • Meal provided for shifts over 6 hours (up to the value of £10)
  • Family-friendly policies
  • Flexible working
  • Paid time off to volunteer

At St Austell Brewery, we are an Equal Opportunities employer, and we welcome applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We also welcome requests for flexible working.


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