Customer Service Liaison

6 days ago

Sunderland, Sunderland, United Kingdom ManpowerGroup Full time
Customer Service Coordinator Opportunity

Manpower UK Print & Packaging Division is excited to bring an opportunity to market on behalf of one of our prestigious partners. Our client is a market leading print company, and they are seeking a dedicated and experienced Customer Service Coordinator / Internal Sales Coordinator to join their operation in Sunderland.

Key Responsibilities:
  • Customer Order Management
  • Managing delivery schedules and taking ownership for transportation costs on allocated accounts
  • Service Level/Managing Expectations
  • Business Support
  • Active participation in Team Meetings and Continuous Improvement Projects
  • Answering main switchboard calls
Customer Service Focus:
  • Working closely with the UK Customer Services Manager to ensure individual and team targets are met
  • Providing cover and back-up to customer accounts during holiday periods

This is a hybrid role with the option to work from home following training. If you have exceptional customer service skills and account management experience within a manufacturing setting, we encourage you to apply.

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