Customer Service Representative
3 weeks ago
ATG Entertainment is a leading live entertainment company that brings great experiences to audiences worldwide. We are passionate about delivering exceptional hospitality and creating unforgettable performances.
We are seeking a Customer Service Advisor to join our Contact Centre Team in Sunderland. As a key member of our team, you will be responsible for providing excellent customer service via email and phone.
Key Responsibilities:
- Provide exceptional customer service via email and phone
- Respond to customer inquiries in a timely and professional manner
- Work collaboratively with the Customer Service Team to resolve customer issues
- Meet or exceed customer service targets and key performance indicators
Requirements:
- Great teamwork skills
- Excellent written and verbal communication skills
- A passion for delivering great customer service
We offer a part-time 3-month fixed-term contract with a minimum of 4 hours in office and 20 contracted hours per week. Shifts will be set a week in advance between 8.45am and 8pm, Monday to Sunday.
If you have a passion for delivering great customer service and are looking for a challenging and rewarding role, we encourage you to apply.
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