Community Liaison Officer

2 days ago


Fulham, Greater London, United Kingdom Pertemps Network Group Full time
Hammersmith & Fulham Council, in partnership with Pertemps Network Group, is seeking a skilled Community Liaison Officer to join their team in Hammersmith, London. This is an exciting opportunity to work with the council and contribute to the delivery of high-quality services to residents.

The role involves handling enquiries from residents through various channels, including phone, face-to-face, web chat, and email. The successful candidate will have excellent communication skills and be able to resolve issues efficiently and effectively. They will also be responsible for promoting digital services and providing accurate information to residents.

The ideal candidate will have proven experience in customer service, preferably in a call centre or public sector environment. They will be tech-savvy and able to quickly learn and utilise multiple IT systems and databases. A calm and professional approach is essential for this role, as well as strong organisational skills and attention to detail.

The salary for this role is £24 per hour, making it a competitive option for those looking to advance their careers in customer service.

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