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Regional Facilities Manager

2 months ago

Hull, Kingston upon Hull, United Kingdom BRITISH LAND CO Full time
Job Title: Regional Facilities Manager

We are seeking a highly skilled Regional Facilities Manager to join our team at British Land Co. The successful candidate will be responsible for delivering high-quality facilities management services to our retail sites across the Midlands region.

Key Responsibilities:
  • Operational Management:
    • Lead on operational matters to ensure high standards in cleaning, repair, and presentation are achieved and maintained.
    • Conduct regular site inspections, uploading reports as required.
    • Ensure properties are maintained in a safe and secure state, arranging and supervising maintenance works as needed.
    • Review operational processes and procedures to ensure compliance and best practice.
    • Ensure equipment is kept serviceable and maintained in line with manufacturers' recommendations.
    • Implement car park management strategies to maximize available parking for customers.
    • Deliver services within pre-agreed budgets, carrying out tenders and raising orders as required.
  • Relationships and Team Motivation:
    • Develop close working relationships with suppliers and service partners to ensure they understand required standards and aspirations.
    • Ensure service partner site staff are trained to provide high-quality customer service and understand their role in delivering excellent customer experiences.
    • Establish external relationships to represent the interests of the owner and occupiers in the wider community.
  • Sustainability and Community:
    • Implement and monitor environmental strategies for each site, including waste and energy management, to meet British Land's targets.
    • Monitor and respond to issues affecting staff wellbeing.
    • Ensure authorized charities working on site are logged on the landlord's system.
  • Health and Safety:
    • Ensure HSE policy is implemented, and all on-site staff are aware of their responsibilities and duties.
    • Update health and safety online reporting system and ensure certification and actions are completed within allocated time.
    • Ensure risk assessments exist for each property and permits are issued where required.
    • Help prepare and ensure readiness of business continuity plans.
Requirements:
  • Experience in delivering high-quality FM services in a customer-focused, complex environment.
  • Robust technical background and practical experience of hard and soft services.
  • Ability to communicate effectively with colleagues and external stakeholders.
  • Knowledge of health and safety regulations and best practice affecting site management.
  • Qualified to IOSH level.
  • Flexibility and adaptability to changing business requirements.
  • Ability to deliver value and operate within set budgets.
  • Experience in multi-site facilities management.
  • Experience in retail or leisure.
  • BIFM qualification or equivalent.
  • NEBOSH certificate.

We are committed to providing an accessible and inclusive recruitment process. If you share our values and are excited about our purpose, we'd love to hear from you.