Strategic Operations Leader

2 weeks ago


Birmingham, Birmingham, United Kingdom S Knights Recruitment Full time £55,000 - £65,000
Head of Operations - A Key Role in Shaping the Future of Skills Development

We are seeking an experienced and strategic leader to join our dynamic team as Head of Operations. This is an exciting opportunity to shape the future of a growing, innovative training provider and help us realise our ambitious growth plans.

Our client specialises in delivering high-quality Apprenticeships, Adult Education Budget (AEB), Adult Skills Fund (ASF), and Skills Bootcamps. With a focus on learner success and industry-driven training, they are on an exciting journey of expansion, and we need a talented individual to help build and sustain the operational infrastructure to support this growth.

Key Responsibilities:

* Develop and execute an operational strategy that supports our business objectives and enables sustainable growth.

* Lead and manage the day-to-day operations, ensuring compliance with regulatory standards and quality frameworks (Ofsted, ESFA/Skills England).

* Utilise data and analytics to monitor performance, identify areas for improvement, and inform strategic decisions.

* Build and maintain strong relationships with internal and external stakeholders, including funders, employers, and awarding bodies.

* Ensure all programmes meet quality and compliance standards, and support ongoing development in line with learner needs and market demands.

Requirements:

* Proven experience in a senior operational role within the education or skills sector, ideally within a training provider environment.

* Strong knowledge of Apprenticeships, AEB, ASF, and Bootcamps, including funding, quality, and compliance requirements.

* Excellent project management skills with a track record of implementing scalable systems and processes.

* Data-driven mindset, with the ability to use insights to inform strategic and operational decisions.

* Opportunity to make a real impact and shape the direction of the business.

* Competitive salary and benefits package.

If you're ready to take on an exciting challenge and lead the operations of a forward-thinking training provider, we'd love to hear from you.

Apply now to be part of our journey and help us build the future of skills development.

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