Strategic Operations Director

4 weeks ago


Birmingham, Birmingham, United Kingdom KM Education Recruitment Ltd Full time

Head of Operations - Independent Training Provider

Location: Hybrid / West Midlands

Salary: £55K - £65K (Negotiable)

We are seeking an experienced and strategic leader to join our dynamic team as Head of Operations. This is an exciting opportunity to shape the future of a growing, innovative training provider.

Our client specialises in delivering high-quality Apprenticeships, Adult Education Budget (AEB), Adult Skills Fund (ASF), and Skills Bootcamps. With a focus on learner success and industry-driven training, they are on an exciting journey of expansion.

Key Responsibilities:

  • Develop and execute an operational strategy that supports our business objectives and enables sustainable growth.
  • Lead and manage the day-to-day operations, ensuring compliance with regulatory standards and quality frameworks (Ofsted, ESFA/Skills England).
  • Process Improvement: Implement scalable systems and processes to drive efficiency and effectiveness.
  • Data-Driven Decisions: Utilise data and analytics to monitor performance, identify areas for improvement, and inform strategic decisions.
  • Quality Assurance: Ensure all programmes meet quality and compliance standards, and support ongoing development in line with learner needs and market demands.

About You:

Proven experience in a senior operational role within the education or skills sector, ideally within a training provider environment.

Strong knowledge of Apprenticeships, AEB, ASF, and Bootcamps, including funding, quality, and compliance requirements.

Excellent project management skills with a track record of implementing scalable systems and processes.

Data-driven mindset, with the ability to use insights to inform strategic and operational decisions.

Competitive salary and benefits package.

If you're ready to take on an exciting challenge and lead the operations of a forward-thinking training provider, we'd love to hear from you.



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