Retail Team Supervisor
5 days ago
Welcome to Our Team
We are a dynamic optical care services provider, dedicated to delivering exceptional patient experiences and fostering a positive work culture.
Our Values: We uphold honesty, respect, and fairness, creating a safe and supportive environment for our employees.
This role offers an exciting opportunity to join our team as a customer experience lead, responsible for driving business success and enhancing customer satisfaction through effective leadership and teamwork.
Key Responsibilities:- Customer Satisfaction: Monitor and improve customer satisfaction levels, ensuring a positive experience throughout their journey.
- Team Leadership: Develop and implement strategies to enhance team performance, productivity, and morale.
- Product Expertise: Ensure team members possess the necessary skills and knowledge to provide expert patient advice and recommendations.
- Business Growth: Analyze sales data, identify opportunities for growth, and develop strategies to drive business expansion.
- Competitive Salary: £35,000 plus bonus.
- Career Progression: Opportunities for career advancement and professional development.
- cutting-edge Technology: Enjoy access to state-of-the-art equipment and software.
- Exclusive Perks: Receive discounts on optical products and services.
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