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Risk Management Specialist
2 months ago
We are seeking a skilled professional to join our team as an Engagement Manager, Business Services. In this role, you will work closely with our customers and account managers to maximize the value delivered by our email-based risk assessment solution.
Your results will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses, and increased customer profitability. You will achieve this through proactive analysis of accounts to identify improvements, optimizing the risk assessment to more accurately detect high-risk transactions, and providing thought leadership to customers during business reviews.
This is an exciting opportunity to leverage real-time digital identity intelligence, analyzing millions of transactions per month for some of the largest companies operating in Financial Services, Insurance, and e-Commerce.
Responsibilities- Support business reviews for key accounts through the creation and presentation of analytical insights relating to the customers' deployment.
- Conduct proactive monitoring and analysis to ensure key customers' solution performance is maintained and improved.
- Perform targeted rule adjustments to help our customers address emerging risks.
- Develop an action plan for key customers which improves their maturity on the solution and provides business support through fraud analysis and research.
- Conduct routine fraud review verification and ensure corrections/clarifications are made in a timely manner.
- Improve fraud detection performance by optimizing the false positive/fraud capture rate and utilizing various data workflow management and analysis tools.
- Demonstrate proficiency with languages such as SQL, Python, etc., and various data types and formats including, but not limited to: XML, flat files, delimited, etc.
- Demonstrate proficiency with data analysis tools and processes.
- Demonstrate good research skills and interest in fraud analysis for real-life scenarios.
- Demonstrate good oral and written communication skills in English; other languages are ideal.
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At LexisNexis Risk Solutions, we value diversity and inclusion. We have 30 diversity employee networks globally and prioritize inclusive leadership and equitable processes as part of our culture. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://office.
