Strategic Service Catalogue Director

2 weeks ago


West Midlands Combined Authority, United Kingdom National Highways Full time
Job Description

We are seeking a highly motivated Digital Service Manager to lead our Service Catalogue capability and drive its continuous improvement. As a key member of the Digital Services Directorate, you will play a pivotal role in shaping the service catalogue processes and ensuring their seamless integration with the digital ecosystem.

Key Responsibilities:

  • Develop and drive forward the strategy and design of our Service Catalogue processes, collaborating with technical experts and suppliers.
  • Embed Service Catalogue processes across the entire digital ecosystem, ensuring consistency and communication throughout the organisation and to external stakeholders.
  • Maintain the service catalogue, working with service owners to ensure consistency and accuracy of service catalogue entries.
  • Provide clear, consistent, and up-to-date information about our services and products to customers and end-users.
  • Oversee the creation, maintenance, and evolution of our service catalogue to meet ever-changing business needs.
  • Define and maintain key processes that manage, control, and govern the Service Catalogue, ensuring it delivers value to Digital Services and the wider organisation.

About You

  • You have proven experience in analysing, designing, planning, and executing work within time, cost, and quality parameters.
  • You possess exceptional influencing skills, enabling you to shape the views of internal teams, customers, suppliers, and partners.
  • You have a track record of implementing strategies and policies that align with broader business objectives.
  • You bring strong leadership experience in an operational management setting, driving teams to deliver high performance.
  • You have comprehensive knowledge of industry best practices, both broad and specialised, and a strong understanding of the business, suppliers, and partners.

Compensation and Benefits

The estimated salary for this role is £85,000-£115,000 per annum, depending on experience. We also offer a range of benefits, including flexible working arrangements, professional development opportunities, and a competitive pension scheme.



  • West Midlands Combined Authority, United Kingdom National Highways Full time

    Job SummaryWe are looking for a highly skilled Strategic Service Catalogue Director to join our Digital Services Directorate. As a key leader, you will be responsible for driving the development and implementation of our Service Catalogue strategy and processes.Key Responsibilities:Develop and execute a comprehensive Service Catalogue strategy, aligned with...


  • West Midlands Combined Authority, United Kingdom National Highways Full time

    About the RoleWe are seeking an experienced Digital Service Manager to lead our Service Catalogue capability and drive its continuous improvement. As a key member of the Digital Services Directorate, you will play a pivotal role in shaping the service catalogue processes and ensuring their seamless integration with the digital ecosystem.Key...


  • Birmingham, West Midlands, United Kingdom National Highways Full time

    Your New RoleMake sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.Are you ready to take on a pivotal strategic role in a fast-paced digital environment? We are excited to announce an opportunity to join the Digital Services directorate as a Service Catalogue Capability &...


  • West Midlands Combined Authority, United Kingdom Bramwith Consulting Full time

    **Strategic Sourcing Director Opportunity**Bramwith Consulting, a leading energy firm, seeks a highly skilled Strategic Sourcing Director to lead their procurement function. As a key player in driving growth and investment, they aim to achieve nationwide net zero goals.This exciting new opportunity involves contributing to impactful projects that indirectly...


  • West Bromwich, United Kingdom CV-Library Full time

    Dutch Catalogue Manager Birmingham Up to £32,000 Company Profile A highly successful fast-growing supplier of construction equipment is looking to add to their ecommerce team by recruiting a Dutch Catalogue Manager, this business are looking to expand the product portfolio within the Netherlands. The role reports into the Group Marketing Director...

  • Commercial Director

    3 days ago


    West Midlands Combined Authority, United Kingdom Costain Group PLC Full time

    Job DescriptionThis is an exciting opportunity to join our team as a Commercial Director - Strategic Growth. You will be responsible for leading projects commercially, ensuring procurement, timely delivery, and high-quality results that meet customer expectations.Main Objectives:To develop and implement commercial strategies that drive business growth.To...


  • West Midlands Combined Authority, United Kingdom Marshall Harmony Full time

    You are invited to take on a pivotal role as a Strategic Financial Director where your financial expertise will play a crucial part in shaping the future of Marshall Harmony, a business poised for transformation.As a key member of our team, you will guide us through this journey with sound strategy and innovative thinking. Your input will be invaluable in...


  • West Midlands Combined Authority, United Kingdom Vistry Group PLC Full time

    About the RoleWe are seeking a highly experienced Regional Finance Director to join our team at Vistry Group PLC, based in Coleshill, Warwickshire. This is an exciting opportunity for a senior finance professional to drive the financial performance of the region and support the Managing Director in achieving the Business Plan.Key ResponsibilitiesDevelop and...


  • West Midlands Combined Authority, United Kingdom Howett Thorpe Full time

    Howett Thorpe is seeking a Director of Finance to join them on an initial 6-month contract, likely to be extended for another 6 months. This is a full-time position (35+ hours per week) that offers hybrid working (2-3 days working from home). The successful candidate will have the opportunity to impact both the day-to-day and long-term directions of the...


  • West Midlands Combined Authority, United Kingdom WasteRecruit Ltd Full time

    Job Title: Industrial Waste Development DirectorWe are seeking an experienced Industrial Waste Development Director to drive business growth in liquid waste management and hazardous waste removal. The successful candidate will be responsible for developing strategic plans, promoting Environmental Waste Management's services, and expanding existing...


  • West Midlands Combined Authority, United Kingdom Service Care Solutions Ltd Full time

    **Job Title:** Pensions Investment Director RoleWe are seeking an experienced Pensions Investment Director to join our team at Service Care Solutions Ltd. As a key member of our Pension Investments Management Team, you will contribute significantly to the investment strategy of the Worcestershire County Council Pension Fund (WPF).Responsibilities:Financial...


  • West Midlands Combined Authority, United Kingdom ExecThread Full time

    The ExecThread is a dynamic organization seeking a visionary leader to drive its two distinct councils forward. As the Chief Executive, you will be responsible for translating strategic vision into tangible results and community-impacting delivery. This role demands an energetic and compassionate leader who can engage with diverse communities and...


  • West Midlands Combined Authority, United Kingdom De Lacy Executive Full time

    A leading agricultural enterprise seeks an experienced Farm Business Manager to join its senior management team. The successful candidate will be responsible for leading the evolution of this well-funded, progressive agricultural operation, guiding the estate through the uncertainty of UK farming and capitalising on emerging opportunities.The ideal candidate...


  • West Midlands Combined Authority, United Kingdom WasteRecruit Ltd Full time

    Job Title: Strategic Accounts Manager for Hazardous ServicesWe are seeking an experienced Strategic Accounts Manager to manage and expand our hazardous services portfolio. The successful candidate will have a strong understanding of waste management practices, excellent communication skills, and the ability to build strong relationships with clients.Salary:...


  • West Midlands Combined Authority, United Kingdom Department of Work & Pensions - Digital Full time

    Job OverviewWe are seeking an experienced leader to join our team as Head of Children's Services at the Department of Work & Pensions - Digital.Key ResponsibilitiesProvide inspirational leadership to a large team of up to 1,000 colleagues, ensuring delivery of a quality service in a complex, fast-paced environment.Lead through a period of accelerated change,...


  • West Midlands Combined Authority, United Kingdom Joshua Robert Recruitment Full time

    We are seeking an experienced Associate Compensation Director to join our team and lead the property management division to new heights.Key ResponsibilitiesLead and manage the property management team, providing guidance, mentorship, and professional development opportunities.Develop and implement strategic plans to enhance the efficiency and effectiveness...


  • West Midlands Combined Authority, United Kingdom Finatal Full time

    With a strong background in corporate development and financial analysis, you will drive growth and expansion initiatives for a fantastic PE backed manufacturing business on the brink of an exciting phase of transition. The dynamic interim exit support consultant will play a critical role in shaping the future of the organisation by identifying and executing...

  • Financial Director

    3 weeks ago


    West Midlands Combined Authority, United Kingdom Serco Full time

    Job OverviewWe are seeking a seasoned Financial Director to join our team in Europe, driving financial excellence and strategic planning across our Space, Defence & International Organisations (IO) sectors.


  • West Midlands Combined Authority, United Kingdom Finegreen Full time

    Finegreen is supporting a large NHS Trust in the Midlands. They aim to appoint an interim Strategic Estates and Capital Planning Lead for the organisation.The role represents the most senior appointment within the Estates, Facilities and Capital Planning Directorate for the Trust.Brief Overview:Lead specialist for Estates and Capital, responsible for...


  • West Midlands Combined Authority, United Kingdom SF Recruitment Ltd Full time

    Job Title: Interim Finance DirectorWe are seeking an experienced Interim Finance Director to lead a cash flow project for a £200m turnover engineering business.The successful candidate will work closely with the executive team to prepare a group cash flow and explore potential refinancing options.This is a unique opportunity for a hands-on interim finance...