Sales and Support Role

1 day ago


Crawley, West Sussex, United Kingdom This is an IT support group Full time
About the Company
City and Guilds Training is part of City & Guilds Group, a global leader in work-based learning. Our mission is to help people, organisations, and economies develop their skills for growth. As a valued member of our team, you will contribute to this mission, working with colleagues to deliver exceptional customer service and sales skills.

The Ideal Candidate:
  • Results-driven, with a proven track record of being responsible and accountable for meeting deadlines and targets.
  • Excellent customer service and sales skills, great telephone manner.
  • Excellent communication skills, ability to effectively manage customers remotely.
  • A customer-focused approach and a passion for delivering a great customer experience.
  • Great team working skills and the ability to be a good listener.

Benefits:
  • Competitive salary of £25,000 per annum, plus a generous bonus that can add an additional 20-35% to your salary.
  • 25 days annual leave, plus Christmas shutdown and bank holidays.
  • Opportunities for personal development and career progression.
  • A range of benefits, including Employee Assistance Programme (EAP), Wellbeing and mindfulness app Wisdom, Later life planning "Care Concierge", Bereavement support, Coaching, Enhanced pension, and Additional volunteering days.


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