Restaurant Operations Manager
6 days ago
The Hoxton Shepherds Bush is a vibrant hotel located in the heart of an eclectic and diverse neighborhood in West London. Our 237 playfully designed bedrooms and all-day restaurant, Chets, serve Thai American comfort food in a unique and welcoming environment.
Job Title: Restaurant Operations Manager - Chets at The HoxtonWe are seeking an experienced Restaurant Operations Manager to join our team at Chets. This is a challenging and rewarding role that requires strong leadership skills, attention to detail, and a passion for delivering exceptional customer experiences.
Responsibilities:- Ensure the restaurant/bar area meets health and safety standards
- Run daily briefings for the restaurant/bar team
- Coordinate and manage reservations systems
- Draft floor plans based on covers
- Support the restaurant AGM with food and beverage stock, ordering, and stock counts
- Train staff on wine, food, and beverage menus
- Cash handling and daily reporting of revenues as per hotel SOPs
- Responsible for service on the floor and bar
- Safe opening and closing of the restaurant
- Collaborate with the culinary team on menus, service, and product availability
- Natural leader with excellent management skills
- Passion for hospitality and delivering exceptional customer experiences
- Strong communication and interpersonal skills
- Ability to work well under pressure and prioritize tasks
- Experience in a similar role within the hospitality industry
- Competitive salary (£35,000 - £45,000 per annum)
- 28 days holiday (inclusive of bank holidays), pension, and life insurance
- Health cash plan and confidential support hotline
- Free nights at The Hoxton and meals for two when starting with us
- Excellent discounts across the Ennismore family
- Opportunities for career progression and professional development
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