Vehicle Repair Network Support Specialist

4 days ago


Haywards Heath, West Sussex, United Kingdom First Central Services UK Ltd Full time

We're an innovative, market-leading insurance company protecting what customers love. Our outstanding distribution, finance, technology, and legal services are driven by data expertise.

Ambitious and growing, we've won awards for our work. We need a Vehicle Repair Network Support to join our Performance team in Haywards Heath, West Sussex.

About the Role

This is a 9-month fixed-term contract to cover a maternity leave within the team, with potential to be extended. In this role, you'll undertake general administration and housekeeping duties for the Network and Engineering teams in a timely manner and according to Company procedures.

You'll ensure a seamless Customer journey through day-to-day operational aspects. Key responsibilities include processing daily task lists, allocating tasks as needed, and providing general administration support to the engineers' team.

You'll also allocate work to engineers to meet KPIs and SLAs, manage Non-Network repair processes, and deal with ongoing repair and total loss cases.

Requirements
  • Strong communication skills (verbal and written)
  • Excellent time management and organisation skills with the ability to prioritise own work
  • Familiarity with Microsoft Excel
Benefits

We pride ourselves on being a great place to work. If you'd like to work for an award-winning employer in a fast-paced environment, we encourage you to apply.

We offer a supportive, energetic, and inspirational working environment, and our employees enjoy various perks. Take a look at all our advantages to get a taste of what we have to offer.



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