Duty Manager

4 weeks ago

Stafford, Staffordshire, United Kingdom AF Blakemore - Retail Full time
Job DescriptionLocation: Brewood, Staffordshire.
Salary: £12.50 p/h, plus bonus opportunity
Hours: Min 39 Hours P/W, Various shifts available

We are seeking a highly skilled and experienced Duty Manager to join our award-winning Brewood SPAR store team. As a key member of the store leadership team, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues to deliver exceptional customer service and drive sales growth.

Key Responsibilities:
  • Support the Store Manager to ensure a safe, legal and high-performing store, taking overall responsibility for the entire store during Duty Manager shifts
  • Assist the Store Manager in delivering all store operations, objectives and KPIs
  • Manage, coach and support colleagues, assisting in developing a motivated and empowered team through a positive, engaging management style
  • Carry out performance management/absence management as appropriate
  • Responsible for occasional opening/closing of the store, colleague safety and stock/cash security/accountability as appropriate during shifts
  • Carry out cash reconciliations, voids and refunds and other management tasks for till colleagues
  • Be a role model and lead the team to work together to provide an exceptional customer experience, setting us apart from our competitors
  • Work with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community of Brewood, Staffs
  • Adhere to all company policies and procedures and processes
Requirements:
  • Previous management or supervisor experience within a food retail or similar fast-paced operation
  • Committed to achieving and sustaining exceptional customer service standards
  • Able to plan, organise and prioritise effectively
  • Ability to communicate and influence at all levels
  • Able to take appropriate action and make decisions
  • Committed to promoting collaborative working
  • Enthusiastic and flexible with a positive attitude
  • Committed to developing own skills and apply learning to improve own performance
What's in it for you?
  • Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements
  • Cycle to work scheme
  • Develop your skills and capability in a highly supportive and multi-diverse culture
  • Outstanding Training & Development opportunities
  • Gain hands-on experience in a high volume, fast-paced environment
  • Enhanced Maternity & Paternity pay packages
  • Flexible working hours opportunity
Excellent additional benefits package including:
  • Early access to your pay through EarlyPay
  • 24/7 access to your payslips via HR/Payroll portal
  • 12.5% Staff discount on fresh items & 10% Staff Discount on ambient products in our SPAR stores (ex. Alcohol & Cigarettes)
  • Wellbeing support access to emotional support, counselling, legal and financial advice
  • Company Pension Scheme
  • Company Life Insurance worth 1 x Annual Salary and 6 x Annual Salary with Company Pension Scheme
  • NEST pension scheme
  • Extra Holiday - Purchase Scheme
  • Long Service Awards

We are a dynamic and innovative retail, wholesale and foodservice business, committed to delivering exceptional customer experiences and staying at the forefront of industry trends. A company that now owns 260 SPAR convenience stores and employs more than 7,000 people, with a turnover of £1.3 billion.

We are a Disability Confident Committed employer, dedicated to creating a fair, inclusive workplace for all. We offer a Guaranteed Interview Scheme for candidates with disabilities who meet the minimum criteria for the role.

You may have experience in the following roles: Store Supervisor, Retail Team Leader, Shift Supervisor, Assistant Store Manager, Convenience Store Manager, Retail Duty Manager, Food Retail Supervisor, Sales Floor Manager, Shift Leader, etc.

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