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Duty Manager SPAR Brewood

4 weeks ago

Stafford, Staffordshire, United Kingdom Blakemore Retail Full time
Job Description

We are seeking a highly skilled and experienced Duty Manager to join our team at the Brewood SPAR store. As a key member of our leadership team, you will be responsible for supporting the Store Manager in leading and motivating a team of colleagues to deliver exceptional customer service and drive sales growth.

Key Responsibilities:
  • Store Operations: Assist the Store Manager in ensuring a safe, legal, and high-performing store environment, taking overall responsibility for the entire store during Duty Manager shifts.
  • Team Management: Manage, coach, and support colleagues, developing a motivated and empowered team through a positive and engaging management style.
  • Customer Service: Lead the team to provide an exceptional customer experience, setting us apart from competitors.
  • Community Engagement: Work with colleagues to promote the store by identifying and actioning opportunities to engage with and support the local community.
  • Adherence to Policies: Adhere to all company policies and procedures, ensuring compliance and maintaining a high level of professionalism.
Requirements:
  • Previous Experience: Previous management or supervisor experience within a food retail or similar fast-paced operation.
  • Customer Service: Committed to achieving and sustaining exceptional customer service standards.
  • Leadership Skills: Ability to plan, organise, and prioritise effectively, communicate and influence at all levels, and take appropriate action and make decisions.
  • Teamwork: Committed to promoting collaborative working, enthusiastic, and flexible with a positive attitude.
What's in it for you?
  • Benefits: Holiday, Maternity and Paternity leave and pay in excess of statutory entitlements, Cycle to work scheme, and outstanding Training & Development opportunities.
  • Additional Benefits: Early access to your pay through 'EarlyPay', 24/7 access to your payslips via HR/Payroll portal, and a range of other benefits including a company pension scheme and wellbeing support.