Housing Compliance Officer

1 week ago


St Helens, St. Helens, United Kingdom Torus Group Full time
Job Summary

We are seeking a highly skilled Enforcement Officer to join our Safer Estates Team at Torus Group.

Key Responsibilities
  • Manage serious and persistent Anti-Social Behaviour (ASB) cases, stepping in when early intervention measures fail.
  • Proactively work with internal departments and external partners to deliver effective tenancy compliance.
  • Collaborate with Neighbourhood Officers to ensure a consistent approach in addressing housing related nuisance and tenancy breaches.
  • Prepare and serve legal documents, including Notices.
  • Conduct case work, including interviews, preparing witness statements, and giving evidence in Court.
  • Ensure witnesses are supported throughout investigations and prepared for Court presentations.
Requirements
  • GCSE level education or equivalent.
  • CIH level 3 qualification or willingness to complete.
  • Excellent IT skills and knowledge of housing management related IT Systems.
  • Up-to-date knowledge of national agenda and current policy issues in the housing sector.

Torus Group is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. You will be subject to a relevant Disclosure and Barring Service (DBS) check along with other relevant employment checks.


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