Senior Operations Manager

1 day ago


Lancaster, Lancashire, United Kingdom JW Lees Full time
About the Role

We are seeking a highly skilled Senior Operations Manager to join our management team. This is an exciting opportunity for a dedicated individual who wants to progress their career in hospitality.

Key Responsibilities
  • Lead by example, ensuring excellent service and motivating your team members.
  • Develop strong communication skills, making every customer visit unforgettable.
  • Support the General Manager, taking charge when they are not available and driving key business areas.
  • Take ownership of problems and be commercially aware.
Requirements

To be successful as a Senior Operations Manager at JW Lees, you will have:

  • Previous leadership experience within hospitality or retail.
  • A keen desire to learn and grow in your role.
What We Offer

As a Senior Operations Manager with JW Lees, you can expect:

  • A competitive salary of £45,000 per annum.
  • An annual profit share scheme, reflecting our commitment to teamwork.
  • 30% discount on food and drink across our pubs and inns for you and friends and family.
  • 50% off food when on shift.
  • Discounted stays in our hotels and inns.
  • Wellbeing support through our Employee Assistant Programme.
  • Great opportunities to grow and progress your career.
  • Access to JW BenefitHub, offering a wide range of high street and online discounts.
About JW Lees

JW Lees is a proud family-owned business, nearly 200 years old. With 150 pubs, inns, and hotels across the North West and North Wales, we are passionate about delivering great beer, fantastic food, and memorable experiences.

We put people at the heart of our business, always doing the right thing and working together as a team. Our six values - Proud, Savvy, Honest, Passionate, Personal, and Together - guide everything we do.



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