Customer Service Representative

6 days ago


Wallsend, United Kingdom DigitalKOG Full time
About DigitalKOG

DigitalKOG is a distinguished digital marketing agency with a team of 20 lead-generating experts. Our customer contact centre manages leads generated through our client companies' websites and initiates outbound leads using customer databases.

Position Overview

As a Contact Centre Operator at DigitalKOG, you will be responsible for generating brand new appointments through outbound calls with existing customers. The role requires exceptional communication skills, a friendly demeanour to establish rapport with prospects, a commitment to delivering excellent customer service, and proficiency in selling product benefits over the phone.

Key Responsibilities
  • Generate brand new appointments through outbound calls with existing customers
  • Establish rapport with prospects and deliver excellent customer service
  • Sell product benefits over the phone
Requirements
  • Exceptional communication skills
  • Friendly nature to build rapport with prospects
  • Commitment to delivering outstanding customer service
What We Offer
  • Typical earnings around £30,000 per-year for 40 hours per-week
  • Flexible working hours (full or part-time)
  • Basic pay with 4-weekly pay + commissions
  • Excellent on-site facilities
  • Convenient transport links to the office
  • Free parking
  • Family-like working environment within a small team
  • Competitive rates of pay with uncapped commission earnings


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