Digital Business Analyst

4 weeks ago


Burton upon Trent, Staffordshire, United Kingdom Greene King Full time

About the Role

As a Digital Business Analyst at Greene King, you will play a critical part in delivering the company's Digital ambitions. Your role will involve thorough analysis and understanding of business ambitions, working closely with the business to define requirements and identify, design, and implement new processes and solutions to meet business objectives.

Key Responsibilities

  • Execute business analysis activities for continuous improvement and projects based on core Digital platforms.
  • Understand business objectives and ambitions, validating business requirements from stakeholders using appropriate business analysis techniques.
  • Identify improvement opportunities in business processes and systems, associated with core Digital platforms.
  • Accurately document requirements and processes.
  • Work with product and project teams to plan business change and design business processes.
  • Build and maintain effective relationships across IT and the wider business.

What You'll Bring

  • Exceptional communication and stakeholder management skills.
  • Strong competence in technical analysis and complex problem-solving.
  • Significant experience in digital technologies, such as Web, Mobile Apps, Customer Data Platforms, and APIs.
  • Excellent experience of Agile best practice methodologies.
  • Knowledge of working in a hospitality or retail environment is preferable but not essential.


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