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Property Leasehold Officer

2 months ago

Harrow on the Hill, United Kingdom Pertemps Harrow Full time
About the Role

Pertemps Harrow is seeking a motivated and self-driven individual to join their team as a Property Leasehold Officer on a temporary basis. This role offers a competitive pay rate, excellent training, career development support, and 21 days of holiday.

Main Responsibilities
  • Manage service charge income, including personal contact, report production, and liaison with mortgage lenders, court services, and legal teams.
  • Proactively contact leaseholders to address non-payment issues.
  • Assess income and expenditure, establish repayment agreements, and monitor repayments.
  • Identify and refer leaseholders with serious debts to advice services.
  • Create and manage payment plans, promoting Direct Debits and Standing Orders.
  • Set up and monitor Direct Debits, and process cheques.
  • Investigate and process payment transfers, refunds, and misallocated payments.
  • Handle service charge enquiries, resolving issues or referring them as needed.
Requirements
  • Knowledge of relevant property and housing acts.
  • Ability to interpret leases and transfer agreements.
  • Experience in service charge collection and arrears recovery.
  • Understanding of service charge and major works billing processes.
  • Familiarity with leases, covenants, and the Leasehold Valuation Tribunal.
About Us

Pertemps Recruitment Partnership has been a market leader in providing permanent and temporary staffing solutions for almost 60 years. We are proud to be accredited 'investor in people' and offer a personal touch in everything we do. Our team is committed to providing excellent training and career development opportunities.

About the Company

Pertemps Harrow is a leading provider of temporary staffing solutions in the London Borough of Harrow. We are committed to delivering high-quality services and supporting our clients in achieving their goals. Our team is dedicated to providing excellent customer service and ensuring that our clients receive the best possible support.