Housing Officer Specialist

4 weeks ago


Harrow on the Hill, United Kingdom Adecco Full time
Adecco Public Sector's Exciting Opportunity

A fantastic opportunity has emerged for a specialist Generic Housing Officer to join one of Adecco Public Sector's most improved housing clients in a permanent post.

The successful candidate will be responsible for providing a professional and knowledgeable estate and facilities service to residents in a range of tenures and resolving issues efficiently and effectively.

Key Responsibilities:
  • Providing a responsive and efficient estate, block, and facilities management service to ensure residents' communal areas and neighbourhoods are pleasant, well-maintained, and safe places to live.
  • Inspecting and grading communal areas and estates, raising and following up on appropriate corrective actions to customer resolution.
  • Understanding all services and charges provided to estates, properties, and communal areas and checking the quality of services provided to ensure these represent value for money.
  • Tackling and reducing the effects of anti-social behaviour on estates and in communal areas.

The post holder will be hybrid working and expected to own a patch of only 100 units around the Middlesex/Buckinghamshire areas which will include leasehold and general needs homes.

The successful candidate will be expected to have knowledge of/experience in:

  • Providing a professional and knowledgeable estate and facilities service to residents in a range of tenures and resolve issues efficiently and effectively.
  • Estate Inspections: Inspecting and grading communal areas and estates, raising and following up on appropriate corrective actions to customer resolution.
  • Estate and facilities management: Providing a responsive and efficient estate, block, and facilities management service to ensure residents' communal areas and neighbourhoods are pleasant, well-maintained, and safe places to live.
  • Service Charges: Understanding all services and charges provided to estates, properties, and communal areas and checking the quality of services provided to ensure these represent value for money.

The successful candidate will be expected to report directly into the Senior Housing Manager and work in a full-time post (35 hours per week, Monday to Friday).

This is a key role within our client's small business and the successful candidate will be expected to have knowledge of/experience in:

  • Housing sector knowledge: including knowledge around property management, service charges, health and safety, personal safety, and working with vulnerable people.
  • Monitoring the financial costs of managing properties and scrutinise service charges (desirable).

Only applicants who feel they meet the above criteria and can start on short notice (1 month's notice period maximum) need apply for this role as the client is keen to fill this vacancy as soon as possible and conduct interviews in late October 2024.



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