Property Leasehold Officer

2 weeks ago


Harrow, United Kingdom Pertemps Harrow Full time

Pertemps Recruitment Partnership is seeking a motivated and self-driven individual to join the expanding team at the London Borough of Harrow as a Property Leasehold Officer. This temporary position offers a competitive pay rate, excellent training, career development support, and 21 days of holiday.

Main Responsibilities:
  • Manage service charge income, including personal contact, report production, and liaison with mortgage lenders, court services, and legal teams.
  • Proactively contact leaseholders to address non-payment issues.
  • Assess income and expenditure, establish repayment agreements, and monitor repayments.
  • Identify and refer leaseholders with serious debts to advice services.
  • Create and manage payment plans, promoting Direct Debits and Standing Orders.
  • Set up and monitor Direct Debits, and process cheques.
  • Investigate and process payment transfers, refunds, and misallocated payments.
  • Handle service charge enquiries, resolving issues or referring them as needed.

The successful applicant will have knowledge of relevant property and housing acts, ability to interpret leases and transfer agreements, experience in service charge collection and arrears recovery, understanding of service charge and major works billing processes, and familiarity with leases, covenants, and the Leasehold Valuation Tribunal.

About Pertemps Recruitment Partnership: For almost 60 years, we have been the market leader in providing permanent and temporary staffing solutions. We are proud to be accredited 'investor in people' and strongly believe in the personal touch with everything we do.



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