Field Service Representative
2 days ago
Our company is seeking a highly skilled and experienced Field Service Representative to join our team. As a Field Service Representative, you will be responsible for ensuring customers receive an excellent service and ensuring compliance against agreed levels of service. This will involve managing close out calls with the customer at the end of the job and ensuring our customers are 100% satisfied with everything we have done. Your key responsibilities will include driving to various work sites to assess and report on power outages affecting connected customers, tracing and following power lines to precisely identify the properties affected by the outage, communicating effectively with customers to inform them about planned works and potential power outages, including expected duration, updating customer records by adding buildings in the affected area and removing those not impacted by the works, identifying and registering customers who may require additional support on the Priority Services Register (PSR) for essential power needs, ensuring accuracy of data by verifying that site conditions match existing records, checking for defects at poles, lines, and substations, collaborating with support staff to ensure seamless communication and reporting of site conditions, documenting findings and reporting any discrepancies or issues to management for further action, and providing exceptional customer service and support during site visits, addressing any concerns or enquiries from customers.
Required Skills and Qualifications:- Strong communication and interpersonal skills to engage with customers effectively.
- Ability to work independently and manage time efficiently while traveling between sites.
- Basic understanding of electrical systems and power distribution (preferred).
- Attention to detail and commitment to maintaining accurate records.
- Valid driver's license.
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Customer Service Representative
7 months ago
Newtown, United Kingdom HSBC Full timeNewtown, Wales What you'll do The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customer’s transactional or service requests and answering specific product queries. Our Customer Service Representatives also educate our customers around HSBC...
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Customer Service Representative
4 weeks ago
Newtown, Powys, United Kingdom Tesco Full timeAbout the RoleWe are seeking a talented Customer Service Representative to join our team at the Newtown Superstore. In this role, you will be responsible for providing exceptional customer service, ensuring that every customer leaves the store feeling valued and satisfied.Key Responsibilities:Engage with customers, understanding their needs and...
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Newtown, Powys, United Kingdom Web Stars Full timeJob DetailsEstimated Salary: ₹8,000 – ₹13,000 a monthJob Type: Full-time, Regular / Permanent, FresherAbout the RoleWe are seeking skilled and motivated individuals to join our team as Customer Service Representatives for our Voice Process.This is an exciting opportunity for freshers who want to kick-start their career in customer service and develop...
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Customer Service
7 months ago
Newtown, United Kingdom Quartix Limited Full timeJob Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving enquiries or issues and arranging engineer visits. This is a full-time position...
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Customer Service Representative
2 weeks ago
Newtown, Powys, United Kingdom LIDL Full timeJob OverviewWe are seeking a skilled and dedicated individual to join our team as an Apprentice Customer Assistant. As a key member of our store staff, you will play a vital role in delivering exceptional customer service and supporting the smooth operation of our store.Salary and BenefitsThe salary for this position is approximately £8.90 per hour, with...
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Utility Field Support Officer
2 days ago
Newtown, Powys, United Kingdom Network Plus Services Careers Full timeWe are looking for a skilled Utility Field Support Officer to join our team at Network Plus Services Careers. In this role, you will be responsible for ensuring customers receive an excellent service and ensuring compliance against agreed levels of service.The estimated salary for this position is around £38,000 - £48,000 per annum, depending on experience...
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Customer Service Representative at Tesco
4 weeks ago
Newtown, Powys, United Kingdom Tesco Full timeBecome a valued member of our Tesco team as a colleague in Newtown!We're looking for someone who shares our passion for delivering great customer service and is eager to learn and grow with us. As a colleague, you'll play a vital role in creating a warm and welcoming shopping environment for our customers.Job responsibilities:Build relationships with...
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Mobile Customer Service Representative
4 days ago
Newtown, United Kingdom Network Plus Services Full timeJob Overview: Customer Liaison OfficerAs a Customer Liaison Officer, you will play a critical role in ensuring our customers receive an excellent service. Your primary responsibilities will include driving to various work sites to assess and report on power outages, communicating with customers to inform them about planned works, and identifying those who...
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Customer Service Team Member
1 month ago
Newtown, Powys, United Kingdom HSBC Full timeAbout the RoleAs a Customer Service Representative at HSBC, you will be responsible for delivering an exceptional customer experience by providing timely and accurate service in a fast-paced branch environment.Key ResponsibilitiesProvide face-to-face customer service while adhering to HSBC's policies and procedures.Process a wide range of transactions with a...
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Customer Service Representative
2 days ago
Newtown, Powys, United Kingdom Tesco Partners Full timeJob DescriptionAs a Retail Store Assistant at Tesco Partners, you will play a vital role in ensuring that our customers receive the best possible shopping experience. Your key responsibilities will include:Assisting customers with their purchases and answering any questions they may have Maintaining a clean and organized store environment Working effectively...
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Service Technician
4 weeks ago
Newtown, United Kingdom Vestas Full timeDo you have a background within mechanical, electrical or hydraulics? Then this could the opportunity for you! Vestas Celtic Wind Technology > Onshore North & West > Wales The Service department is responsible for service and maintenance of the wind farms within UK and Ireland. The department has an open and informal culture, where teamwork and...
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Automotive Service Coordinator
2 weeks ago
Newtown, Powys, United Kingdom Rise Technical Recruitment Full timeAre you looking for a role that allows you to develop your skills in the automotive industry? As a Service Administrator, you will be responsible for handling customer needs, scheduling services and MOTs, selling additional products and services, loading workshop schedules, updating customers on vehicle progress reports, and covering invoicing tasks. This is...
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Service Technician
4 weeks ago
Newtown, United Kingdom Vestas Full timeDo you have a background within mechanical, electrical or hydraulics • Then this could the opportunity for you! Vestas Celtic Wind Technology > Onshore North & West > Wales The Service department is responsible for service and maintenance of the wind farms within UK and Ireland. The department has an open and informal culture, where teamwork and good...
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Service Operations Manager
4 weeks ago
Newtown, United Kingdom NATIONAL TRUST Full timeAbout the RoleWe are seeking an experienced Service Operations Manager to join our team. This role offers a unique opportunity to lead and manage a team of staff and volunteers, providing exceptional customer service and ensuring seamless operations at our property.Job DescriptionThe Service Operations Manager will be responsible for overseeing the...
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Frailty Nurse Service Coordinator Specialist
4 days ago
Newtown, Powys, United Kingdom Powys Teaching Health Board Full timeJob OverviewThis role offers a unique opportunity to make a significant impact on the lives of vulnerable individuals in North Powys. As a Frailty Nurse Service Coordinator Specialist, you will be responsible for developing and implementing expert frailty services in community settings.The ideal candidate will have a strong background in nursing, with...
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Excellent Customer Experience Specialist
3 weeks ago
Newtown, Powys, United Kingdom HSBC Full timeJob OverviewWe are seeking a highly motivated and skilled Customer Service Representative to join our team. As a key member of our branch staff, you will be responsible for providing outstanding customer service and support.
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Leading Clinical Psychologist
1 month ago
Newtown, Powys, United Kingdom Powys Teaching Health Board Full timeAbout the RolePowys Teaching Health Board is seeking a highly experienced and dynamic Principal Clinical/Counselling Psychologist to join their Adult Psychology and Psychological Therapy Service. This exciting opportunity offers the chance to contribute to service improvement initiatives, work closely with multidisciplinary teams, and provide leadership on...
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Heritage Experience Ambassador
2 days ago
Newtown, United Kingdom English Heritage-10 Full timeJob BriefWe are seeking a charismatic and informed individual to represent English Heritage-10 as a Heritage Experience Ambassador. This is an exciting opportunity to engage with visitors, promote our mission, and contribute to preserving our nation's rich cultural heritage.Main Responsibilities:Deliver outstanding customer service and respond to visitor...
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Part Time Cuisine Specialist
4 days ago
Newtown, Powys, United Kingdom Compass UK & Ireland Full timeWe are seeking a talented Part Time Cuisine Specialist to join our culinary team at Compass UK & Ireland. As a Part Time Chef, you will be responsible for creating exceptional food experiences that delight our clients and customers.About the Role:Develop and maintain a deep understanding of customer preferences and feedback.Identify opportunities to improve...
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Graduate Estate Agency Executive
4 days ago
Newtown, Powys, United Kingdom Ernest Gordon Recruitment Full time £28,000 - £35,000About This OpportunityWe are excited to announce an exceptional opportunity for a Graduate Office Manager to join our team in Newtown. As an Office Manager, you will play a key role in supporting our directors and contributing to the growth and success of our company.Key ResponsibilitiesManage day-to-day administrative tasks including paperwork, data entry,...