Exams Operations Coordinator

1 day ago


London, Greater London, United Kingdom British Council Full time

The British Council is a UK-based international organization that aims to promote cultural understanding and educational opportunities. We are currently seeking an Exams Operations Coordinator to join our team. The purpose of this role is to ensure the efficient and effective operational co-ordination and delivery of B2B Exams and Projects at the right cost and customer experience. The Exams Operations Coordinator will support B2B Customers on operational, system and technical issues and report issues and resolutions to the Account Relationship Manager to develop and retain the Account. This role will also provide technical support for all digital devices during exams sessions. Key responsibilities include service delivery and operations, customer/relationship and stakeholders, risk and compliance, and analysis and reporting. The ideal candidate will have a university degree and 2 years of relevant exams operations experience, with experience managing small teams or demonstrating management potential. The British Council is an equal opportunities employer and welcomes applications from all qualified candidates.



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