Laboratory Service Engineer

4 weeks ago


Bury St, Suffolk, United Kingdom Get Staffed Online Recruitment Full time

Flow Chemistry Equipment Specialist

About the Role

We are seeking a skilled Flow Chemistry Equipment Specialist to join our team. As a key member of our Service team, you will be responsible for the installation, commissioning, and maintenance of our in-house manufactured flow chemistry equipment.

Main Responsibilities:

  • Undertake the qualification of our flow chemistry systems during time at the office
  • Perform maintenance and upgrade services on-site in laboratories and at the factory
  • Discuss applications and gather information from customers' experiences
  • Ensure customer satisfaction by advising customers on preventative maintenance and repair
  • Provide technical support to customers by phone and email
  • Create technical bulletins and guides

Requirements:

  • Minimum 2 years' experience in a laboratory service or installation role
  • NVQ Level 3 or Higher Diploma/Degree in engineering or chemical engineering
  • Good logical troubleshooting techniques
  • Good verbal and written communication skills
  • Willingness to travel and visit customers
  • Able to work with minimal supervision after training
  • Confident with Windows, Excel, Word

Additional Information:

The salary for this position is based on experience and will range from £40,000 to £47,000.

25 days holiday plus UK bank holidays. You must hold a full UK driving license. Pension enrolment after the qualification period.

Our headquarters and offices are based in modern facilities in parkland close to the town of Bury St. Edmunds, Suffolk, and within commuting distance of Norwich, Ipswich, Cambridge, and surrounding areas.



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