Quality Assurance Lead – Revenue Process Improvement

4 days ago


greater manchester, United Kingdom IRIS Software Group Full time
About the Role

The successful candidate will play a critical role in shaping and improving our billing operations, ensuring quality and accuracy throughout the process.

This is a fantastic opportunity to join a dynamic and forward-thinking organisation, where your contributions will be recognised and rewarded.

We offer a collaborative culture, where you will have the chance to grow and develop your skills in a supportive team environment.

Responsibilities:
  • Develop and execute quality control audit plans to ensure billing precision.
  • Review and evaluate existing processes to identify areas for improvement.
  • Train colleagues on quality standards and controlled processes.
  • Define and track KPIs to drive results and achieve targets.
  • Provide effective resolutions to revenue-related queries.
  • Contribute to internal projects, driving IRIS's ongoing success.
Requirements:
  • Knowledge and experience in Accounts Receivable, revenue processes, CRM, and transactional finance systems.
  • Analytical skills with attention to detail and proficiency with numbers.
  • Excellent communication and problem-solving skills.
  • A proactive approach to process improvement and achieving goals.

Estimated salary: £40,000 - £50,000 per annum, depending on experience.



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