Quality Assurance Lead – Revenue Process Improvement
4 days ago
The successful candidate will play a critical role in shaping and improving our billing operations, ensuring quality and accuracy throughout the process.
This is a fantastic opportunity to join a dynamic and forward-thinking organisation, where your contributions will be recognised and rewarded.
We offer a collaborative culture, where you will have the chance to grow and develop your skills in a supportive team environment.
Responsibilities:- Develop and execute quality control audit plans to ensure billing precision.
- Review and evaluate existing processes to identify areas for improvement.
- Train colleagues on quality standards and controlled processes.
- Define and track KPIs to drive results and achieve targets.
- Provide effective resolutions to revenue-related queries.
- Contribute to internal projects, driving IRIS's ongoing success.
- Knowledge and experience in Accounts Receivable, revenue processes, CRM, and transactional finance systems.
- Analytical skills with attention to detail and proficiency with numbers.
- Excellent communication and problem-solving skills.
- A proactive approach to process improvement and achieving goals.
Estimated salary: £40,000 - £50,000 per annum, depending on experience.
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