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Billing Quality Assurance Coordinator
2 months ago
Are you ready for a role that lets you make a real impact on quality assurance while advancing your career in a fast-paced, dynamic environment? We’re on the lookout for a detail-oriented Quality Assurance (QA) Auditor to join our Billing Operations team at IRIS.
This is a 5-day/week position based in our Wigan office (WN3 5AZ).
What Will You Be Doing?
As a Quality Assurance Auditor, you’ll:
- Ensure Quality and Accuracy: Develop and execute quality control audit plans to enhance billing precision.
- Evaluate and Improve Processes: Review customer account ledgers, test invoicing parameters, and identify areas for optimisation.
- Upskill and Support the Team: Train colleagues on quality standards and controlled processes, boosting overall accuracy.
- Drive Results: Define and track KPIs, ensuring targets are met and corrective actions are taken where needed.
- Act as a Key Escalation Point: Handle revenue-related queries and provide effective resolutions.
- Support Transformation Projects: Be a vital contributor to internal projects, driving IRIS’s ongoing success.
What Are We Looking For?
We’d love to hear from you if you bring:
- Knowledge and Experience: A strong grasp of Accounts Receivable, revenue processes, CRM, and transactional finance systems.
- Analytical Skills: Sharp attention to detail and proficiency with numbers.
- Key Competencies: Initiative, teamwork, customer focus, problem-solving, and excellent communication skills.
- A Can-Do Attitude: A proactive approach to process improvement and achieving goals.
Why Join IRIS?
- Make an Impact: Play a critical role in shaping and improving our billing operations.
- Career Growth: Be part of a dynamic, forward-thinking organisation where your contributions are recognised and rewarded.
- Collaborative Culture: Join a supportive team committed to innovation and excellence.
If you’re ready to bring your expertise to a role where you can truly make a difference, apply today This is your chance to take the next step in your career and grow with IRIS.
Act fast—due to high demand, we encourage early applications. We can’t wait to hear from you
