Current jobs related to Performance Manager, Loyalty and CRM - Crawley, West Sussex - Virgin Atlantic

  • Performance Director

    2 weeks ago

    Crawley, West Sussex, United Kingdom Virgin Atlantic Full time

    About the Role:Flying Club is seeking a highly motivated and experienced Performance Director to join our Loyalty team. As the overall owner for Flying Club performance, you will be responsible for delivering performance targets across multiple domains, including P&L, customer acquisition and engagement, and satisfaction.Key Responsibilities:Develop and...

  • Apprenticeship Performance Accelerator

    1 week ago

    Crawley, West Sussex, United Kingdom ENGINEERINGUK Full time

    About the RoleThis exciting position within our Loyalty team is focused on driving the overall performance of Flying Club across multiple domains, including profit and loss, customer acquisition, and engagement.Key ResponsibilitiesAs the Flying Club Performance Manager, you will own the setup of processes, reporting, targets, and clear accountabilities to...

  • Financial Analyst

    2 months ago

    Crawley, West Sussex, United Kingdom Manor Royal Business District Full time

    About the RoleWe are seeking a highly skilled Financial Analyst - Loyalty Accounting to join our team in Manor Royal Business District. As a key member of our finance team, you will play a critical role in ensuring the accuracy and timeliness of accounting and invoicing for loyalty transactions.Key ResponsibilitiesSupport the production of accurate...

  • Financial Analyst

    1 month ago

    Crawley, West Sussex, United Kingdom ENGINEERINGUK Full time

    Job DetailsSalary: CompetitiveHours: Full TimeLocation: Hybrid working - The VHQ CrawleyContract: Secondment/ FTC 12 MonthsClosing Date: Not specifiedAbout the RoleThis is an exciting opportunity to join our team as a Financial Analyst - Loyalty Accounting. As a key member of our finance team, you will be responsible for supporting the production of accurate...

  • Product Manager – CRM Integrations

    6 days ago

    Crawley, UK, West Sussex, United Kingdom Akixi Full time

    Role: Hybrid (once a week - once a month depending on location)About Akixi Akixi is a leading provider of cloud-based call and contact analytics solutions, empowering businesses to enhance their communications and operational efficiency. As a modern SaaS vendor, Akixi is dedicated to delivering innovative, scalable, and reliable analytics software designed...

  • CRM and Database Officer

    1 month ago

    Crawley, West Sussex, United Kingdom NHS Full time

    Main Duties of the JobWe are seeking a skilled and motivated individual to join our Partnerships team as a CRM and Database Officer. As a key member of our Income Generation team, you will play a vital role in driving our fundraising forward to meet the needs of our vital services.Key responsibilities will include:Securing financial income through effective...

  • CRM and Database Officer

    4 weeks ago

    Crawley, West Sussex, United Kingdom NHS Full time

    Main Duties of the JobWe are seeking a skilled and motivated individual to join our Partnerships team as a CRM and Database Officer. As a key member of our Income Generation team, you will play a vital role in driving our fundraising forward to meet the needs of our vital services.Key responsibilities will include:Securing financial income through effective...

  • CRM and Database Officer

    4 weeks ago

    Crawley, West Sussex, United Kingdom NHS Full time

    Main Duties of the JobWe are seeking a skilled and motivated individual to join our Partnerships team as a CRM and Database Officer. As a key member of our Income Generation team, you will play a vital role in driving our fundraising forward to meet the needs of our vital services.Key responsibilities will include:Securing financial income through effective...

  • Sales Territory Manager

    2 weeks ago

    Crawley, West Sussex, United Kingdom BMS Performance Full time

    Job Description:As a Sales Territory Manager, you will play a crucial role in driving sales growth across the South East region. You will be responsible for managing a portfolio of key accounts, identifying new business opportunities, and developing strategic relationships with independent builders merchants, DIY, and garden centre customers.Key...

  • Apprenticeship Performance Manager

    4 weeks ago

    Crawley, West Sussex, United Kingdom findapprenticeships.co - Jobboard Full time

    Job Title: Apprenticeship Performance LeadKM Recruitment is a specialist UK-wide recruiter for the Skills and Employability sectors.Job Summary:We are seeking an experienced and motivated individual to lead our team of Assessors in delivering high-quality Apprenticeship Standards. The successful candidate will be responsible for managing and motivating the...

  • Apprenticeship Performance Manager

    4 weeks ago

    Crawley, West Sussex, United Kingdom findapprenticeships.co - Jobboard Full time

    Job Title: Apprenticeship Performance LeadKM Recruitment is a specialist UK-wide recruiter for the Skills and Employability sectors.Job Summary:We are seeking an experienced and motivated individual to lead our team of Assessors in delivering high-quality Apprenticeship Standards. The successful candidate will be responsible for managing and motivating the...

  • Apprenticeship Performance Manager

    4 weeks ago

    Crawley, West Sussex, United Kingdom KM Education Recruitment Ltd Full time

    {"title": "Apprenticeship Performance Lead", "description": "Job SummaryKM Recruitment is a specialist UK-wide recruiter for the Skills and Employability sectors.We are seeking an experienced Performance Lead to join our team and drive the success of our Apprenticeship program.Key Responsibilities:Lead and manage a team of Assessors to achieve high...

  • Apprenticeship Performance Manager

    4 weeks ago

    Crawley, West Sussex, United Kingdom KM Education Recruitment Ltd Full time

    {"title": "Apprenticeship Performance Lead", "description": "Job SummaryKM Recruitment is a specialist UK-wide recruiter for the Skills and Employability sectors.We are seeking an experienced Performance Lead to join our team and drive the success of our Apprenticeship program.Key Responsibilities:Lead and manage a team of Assessors to achieve high...

  • Apprenticeship Performance Manager

    3 weeks ago

    Crawley, West Sussex, United Kingdom KM Education Recruitment Ltd Full time

    KM Recruitment is a specialist UK-wide recruiter for the Skills and Employability sectors.Job Title: Performance Manager (Apprenticeships)Location: Home / Field based – Must be flexible with travel across Sussex and KentSalary: £37,800 – £41,400 (Depending on skills and experience)Type: Full Time, PermanentThe Role:Lead, manage and motivate a team of...

  • Client Relationship Manager

    2 months ago

    Crawley, West Sussex, United Kingdom beBee Professionals Full time £35,000 - £55,000

    Account Manager Job DescriptionWe are seeking a highly skilled and experienced Account Manager to join our team at beBee Professionals in Crawley. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving long-term growth.Key Responsibilities:Develop...

  • Client Relationship Manager

    2 months ago

    Crawley, West Sussex, United Kingdom beBee Professionals Full time £35,000 - £55,000

    Account Manager Job DescriptionWe are seeking a highly skilled and experienced Account Manager to join our team at beBee Professionals in Crawley. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving long-term growth.Key Responsibilities:Develop...

  • Apprenticeship Performance Manager

    3 weeks ago

    Crawley, West Sussex, United Kingdom findapprenticeships.co - Jobboard Full time

    Job Title: Performance Lead for ApprenticeshipsLocation: Home / Field based - Must be flexible with travel across Sussex and KentSalary: £37,800 - £41,400 (Depending on skills and experience)Type: Full Time, PermanentThe Role:Lead, manage and motivate a team of Assessors, to achieve sustained high performance, quality of delivery and business growth in...

  • Apprenticeship Performance Manager

    3 weeks ago

    Crawley, West Sussex, United Kingdom findapprenticeships.co - Jobboard Full time

    Job Title: Apprenticeship Performance LeadKM Recruitment is a specialist UK-wide recruiter for the Skills and Employability sectors.Job Summary:We are seeking an experienced and motivated individual to lead our team of Assessors in delivering high-quality Apprenticeship programmes.Key Responsibilities:Lead and manage a team of Assessors to achieve sustained...

  • Sales Executive

    2 months ago

    Crawley, West Sussex, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Account ExecutiveWe are seeking a results-driven Account Executive to join our team at beBee Professionals in Crawley, United Kingdom. The ideal candidate will have a proven track record of managing client relationships, driving revenue growth, and ensuring customer satisfaction through exceptional service.Key Responsibilities:Manage a portfolio of existing...

  • Sales Executive

    2 months ago

    Crawley, West Sussex, United Kingdom beBee Professionals Full time £30,000 - £45,000

    Account ExecutiveWe are seeking a results-driven Account Executive to join our team at beBee Professionals in Crawley, United Kingdom. The ideal candidate will have a proven track record of managing client relationships, driving revenue growth, and ensuring customer satisfaction through exceptional service.Key Responsibilities:Manage a portfolio of existing...

Performance Manager, Loyalty and CRM

2 months ago

Crawley, West Sussex, United Kingdom Virgin Atlantic Full time
About the Role

We are seeking a highly skilled Performance Manager to join our Loyalty team at Virgin Atlantic. As a key member of our team, you will be responsible for driving performance across multiple domains, including P&L, acquisition/engagement, and Flying Club experience.

Key Responsibilities
  • Develop and implement processes, reporting, targets, and clear accountabilities to safeguard performance.
  • Build trusted relationships with Commercial and Virgin Red to effectively trade Flying Club and drive redemption revenue.
  • Collaborate with CRM and touchpoint owners across the end-to-end journey to ensure acquisition, engagement, and satisfaction are delivered.
  • Lead and empower a small team, giving clear day-to-day responsibility, while working with the SM Loyalty Product and HO Loyalty to lead the planning process for delivering multi-year targets.
  • Act as the single accountable owner for Flying Club reporting and commentary at all levels, from intra-team to board papers.
Requirements
  • Experience in delivering performance targets in a commercial context.
  • Ability to use SQL and Power BI.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and results-driven individual who is passionate about delivering exceptional performance, we encourage you to apply for this exciting opportunity.