Operations Manager

3 days ago


East London, United Kingdom Urban Pubs and Bars Limited Full time
Urban Pubs and Bars Limited is an expanding group of urban establishments, offering a unique experience to customers. As an Operations Manager, you will be responsible for leading the front-of-house team at The Clapton Hart, a newly refurbished pub in Clapton. This is an exciting opportunity to join a people-focused operations-led business.

Our ideal candidate will have a clear knowledge of our products and be able to demonstrate this through genuine recommendations and high-quality food and drink presentation. They will also take responsibility for their team on shift, ensuring service standards and safety expectations are met. Additionally, they will be passionate about training the team to deliver an unforgettable experience. The role involves dealing with customer queries quickly and professionally, being approachable, and encouraging ideas. The successful candidate will also support the management team in delivering goals and promote the venue, private hire spaces, and events to customers.

In return, we offer a competitive hourly rate, plus tronc, as well as opportunities for training and development. If you are passionate about delivering exceptional customer experiences and have the skills and qualities required for this role, please apply.

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