Technical Support Professional
3 weeks ago
We are seeking a skilled Technical Support Professional to join our team at Hayward Hawk. As a Product Support Specialist, you will serve as the primary point of contact for customers experiencing technical issues.
Key Responsibilities- Respond promptly to customer issues during your assigned shift
- Provide Tier 1 product support and technical troubleshooting
- Manage incoming calls, tickets, and system alerts, and monitor ticket queues for timely handling
In this role, you will work with internal teams to escalate and resolve complex problems, identify trends and potential larger issues in real-time, and communicate them effectively. You will also maintain regular updates to support management regarding ongoing or trending concerns.
Requirements- Experience in a technical support/help desk role, with proven troubleshooting and triaging skills
- Relevant degree, certification, or equivalent practical experience
- A minimum of 2 years in a customer service/support environment
The estimated salary for this position is $55,000 - $65,000 per year. This compensation reflects the level of expertise and experience required for this role.
-
Technical Support Professional
3 weeks ago
United Kingdom Staff Source Full timeBecome a Shower Fitting Expert with Our CompanyWe are looking for a skilled Service Engineer/Installer to join our team in Northern Ireland. As a member of our dynamic team, you will be responsible for installing new products, working with trade customers, and resolving service issues. The successful candidate will undergo a comprehensive training programme...
-
Technical Support Representative
3 weeks ago
United Kingdom Hayward Hawk Full timeHayward Hawk is seeking a highly skilled Technical Support Representative to join our team. As a key member of our support team, you will play a crucial role in ensuring our customers receive exceptional technical assistance.This full-time position offers a competitive salary of $60,000 - $80,000 per year, depending on experience.Job Description:Provide...
-
Technical Support Analyst
1 month ago
United Kingdom Connexa IT Recruitment Full timeTechnical Support Analyst About the Role Are you a seasoned IT professional with expertise in retail and hospitality technologies? Our client is looking for a Senior Support Analyst to take the lead in managing and supporting a wide array of technical systems, including EPOS, POS, kiosks, digital displays, and more. This is a pivotal role where you...
-
Senior Corporate Tax Professional
2 weeks ago
United Kingdom Abacus Professional Recruitment Ltd Full timeSenior Corporate Tax Professional OpportunityIreland, known for its favorable business climate, is seeking an accomplished Senior Corporate Tax Professional to join their esteemed corporate tax team. This exciting opportunity offers the chance to provide expert advice and guidance to clients on complex tax matters.As a seasoned tax professional, you will...
-
Technical Salesforce Professional
3 weeks ago
United Kingdom Opus Recruitment Solutions Full time £55,000 - £65,000Technical Salesforce Professional OpportunityOpus Recruitment Solutions is looking for a skilled Salesforce Developer to join our team in Northern Ireland.This is a fantastic chance to develop your technical expertise across various Salesforce technologies, including Apex Triggers, Apex Classes, SOQL Queries, CPQ, Flows, Experience Cloud, and Custom...
-
Presales Technical Support
2 months ago
United Kingdom identifi Global Resources Full time €3,000Presales Technical Support This role offers career progression and on the job training allowing you to become Pre Sales Engineer or Solutions Architect Permanent, full time role offering up to £36 000 During initial 6 months role will be onsite everyday, for the purposes of training and shadowing After this period, it will be hybrid 2-3 days with...
-
Mechanical Technical Support
2 months ago
United Kingdom National Nuclear Laboratory Full timeJob Description for Mechanical Technical Support: There's never been a more exciting time to be part of the nuclear sector. So, if you're keen to excel in your chosen field, this is the place to do it. Technical Support are responsible for providing Engineering support to the Infrastructure Compliance Engineering team to assist in delivering expertise in...
-
Senior Technical Support Engineer
1 month ago
United Kingdom DiverseJobsMatter Full timeThis is a fantastic opportunity for an senior level customer-facing Technical Support Engineer to join our team in Cambridge. You’ll be helping make our customers successful by providing high-quality, efficient support for our virtualization-based security solutions and cloud customers. The Senior Technical Support Engineer interacts with our customers...
-
Senior Technical Support Engineer
1 month ago
United Kingdom DiverseJobsMatter Full timeThis is a fantastic opportunity for an senior level customer-facing Technical Support Engineer to join our team in Cambridge. You’ll be helping make our customers successful by providing high-quality, efficient support for our virtualization-based security solutions and cloud customers. The Senior Technical Support Engineer interacts with our customers...
-
Technical Sales Professional
3 weeks ago
United Kingdom Seal Solutions Ireland Full timeSeal Solutions Ireland seeks a dynamic Senior Technical Sales Person to promote and sell our range of products in Northern Ireland and surrounding areas.This customer-facing role requires strong relationship-building skills, strategic sales planning, and the ability to deliver compelling presentations to decision-makers.We offer a competitive salary...
-
Technical Support Engineer
1 month ago
United Kingdom Infinite Reality Full time(Please note this role will involve being on call at weekends and evenings) About the Company Infinite Reality (iR) is an innovation company powering the next generation of digital media and ecommerce through AI and immersive technologies. iR’s virtual worlds enable brands and creators to fully control how they distribute content, engage audiences, and...
-
Technical Support Engineer
1 month ago
United Kingdom Infinite Reality Full time(Please note this role will involve being on call at weekends and evenings) About the Company Infinite Reality (iR) is an innovation company powering the next generation of digital media and ecommerce through AI and immersive technologies. iR’s virtual worlds enable brands and creators to fully control how they distribute content, engage audiences, and...
-
Technical Support Engineer
1 month ago
United Kingdom Infinite Reality Full time(Please note this role will involve being on call at weekends and evenings)About the CompanyInfinite Reality (iR) is an innovation company powering the next generation of digital media and ecommerce through AI and immersive technologies. iR’s virtual worlds enable brands and creators to fully control how they distribute content, engage audiences, and...
-
Technical Support Engineer
1 month ago
United Kingdom Infinite Reality Full time(Please note this role will involve being on call at weekends and evenings) About the Company Infinite Reality (iR) is an innovation company powering the next generation of digital media and ecommerce through AI and immersive technologies. iR’s virtual worlds enable brands and creators to fully control how they distribute content, engage audiences, and...
-
Technical Support Engineer
1 month ago
United Kingdom Infinite Reality Full time(Please note this role will involve being on call at weekends and evenings)About the CompanyInfinite Reality (iR) is an innovation company powering the next generation of digital media and ecommerce through AI and immersive technologies. iR’s virtual worlds enable brands and creators to fully control how they distribute content, engage audiences, and...
-
Technical Support Engineer
1 month ago
United Kingdom Infinite Reality Full time(Please note this role will involve being on call at weekends and evenings) About the Company Infinite Reality (iR) is an innovation company powering the next generation of digital media and ecommerce through AI and immersive technologies. iR’s virtual worlds enable brands and creators to fully control how they distribute content, engage audiences,...
-
Mechanical Technical Support
2 months ago
United Kingdom National Nuclear Laboratory Full timeJob Description for Mechanical Technical Support: There's never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you'll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career. We're an organisation...
-
Technical Recruitment Manager
1 month ago
United Kingdom Rise Technical Recruitment Limited Full timeStrong Salary + Progression + Training + Vehicle + Fuel Card + Private Medical + Hybrid Working + Life Insurance + 33 Days Holiday + 10% Pension Office and Site role, commutable from Avonmouth, Bristol, Portishead, Clevedon, Nailsea and surrounding areas. Are you from a QHSE background within the Heavy Lifting / Crane / Civil industries or similar...
-
Service and Support Professional
3 weeks ago
United Kingdom Black Fox Solutions Full timeAbout the Role: We are seeking a skilled Service and Support Professional to join our team at Black Fox Solutions. As a key member of our team, you will be responsible for ensuring that our client's automated door systems are maintained to the highest standards. This is a fantastic opportunity for someone who is looking to take their career to the next level...
-
Technical Support Lead
3 days ago
United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeCompany:Series-A funded scale-up FinTech business, taking the payments space by stormRecognised and partnered with leading global financial institutions and major blue-chip ecommerce businessesEnterprise clients are already entrusting these guys with their business! – It’s a great productStart-up flipping into scale-up mode!Opportunity:This ambitious and...