Technical Support Representative
18 hours ago
Hayward Hawk is seeking a highly skilled Technical Support Representative to join our team. As a key member of our support team, you will play a crucial role in ensuring our customers receive exceptional technical assistance.
This full-time position offers a competitive salary of $60,000 - $80,000 per year, depending on experience.
Job Description:
- Provide top-notch technical support to customers via phone, email, and ticket systems.
- Analyze system logs to identify root causes of issues.
- Collaborate with internal teams to resolve complex problems.
- Stay up-to-date with the latest technology trends and advancements.
Requirements:
- Minimum 2 years of experience in technical support or a related field.
- Strong analytical, organizational, and communication skills.
- Ability to work in a fast-paced environment with shifting priorities.
Benefits:
- Work-from-home opportunities.
- Competitive salary and benefits package.
- Ongoing training and professional development opportunities.
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