Technical Support Representative

18 hours ago


United Kingdom Hayward Hawk Full time

Hayward Hawk is seeking a highly skilled Technical Support Representative to join our team. As a key member of our support team, you will play a crucial role in ensuring our customers receive exceptional technical assistance.

This full-time position offers a competitive salary of $60,000 - $80,000 per year, depending on experience.

Job Description:

  • Provide top-notch technical support to customers via phone, email, and ticket systems.
  • Analyze system logs to identify root causes of issues.
  • Collaborate with internal teams to resolve complex problems.
  • Stay up-to-date with the latest technology trends and advancements.

Requirements:

  • Minimum 2 years of experience in technical support or a related field.
  • Strong analytical, organizational, and communication skills.
  • Ability to work in a fast-paced environment with shifting priorities.

Benefits:

  • Work-from-home opportunities.
  • Competitive salary and benefits package.
  • Ongoing training and professional development opportunities.


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