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Customer Service Representative

2 months ago

Marlow, United Kingdom S4 Personnel Limited Full time
Job Opportunity

Job Title: Ecommerce Customer Service Executive

Salary: £24,000 - £26,000 (Hybrid)

Location: Marlow

We are seeking an experienced Customer Service Executive to join our client's team in Marlow. The ideal candidate will have a strong background in Business to Consumer (B2C) customer service, with a proven track record of resolving complaints and providing excellent customer support.

Key Responsibilities:

  • Provide exceptional customer service to clients via phone and email
  • Resolve customer complaints in a timely and professional manner
  • Work collaboratively with the sales team to ensure seamless customer experience
  • Stay up-to-date with product knowledge and company policies

Requirements:

  • 2+ years of experience in customer service, preferably in a B2C environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong product knowledge and company policies

What We Offer:

  • A competitive salary of £24,000 - £26,000 (Hybrid)
  • A dynamic and supportive work environment
  • Opportunities for career growth and development

Apply Now:

If you are a motivated and customer-focused individual looking for a new challenge, please submit your application.

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