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Administrative Support Officer

1 month ago

Swindon, Swindon, United Kingdom Great Western Hospitals NHS Foundation Trust Full time

Job Summary

We are seeking a highly skilled and organized Administrative Support Officer to join our Trauma and Orthopaedics secretarial team. The successful candidate will provide a comprehensive support service to the medical secretaries and clinical teams, including dealing with enquiries, correspondence, filing, and uploading dictation.

Main Duties

The successful candidate will be responsible for:

  • Typing clinics, letters, reports, and other patient-related documentation with high accuracy and efficiency.
  • Filing and maintaining computerized files in accordance with Trust policy.
  • Retrieving, logging, and returning case notes/medical records in a timely manner.
  • Undertaking administrative and clerical duties as required.
  • Updating and maintaining a working knowledge of hospital systems to ensure efficient communication with colleagues and external agencies.

About Us

Our STAR values are at the heart of everything we do. We are committed to providing the best possible service to our patients and staff. We are looking for someone who shares our values and is passionate about delivering high-quality care.

Person Specification

The successful candidate will possess:

  • GCSE (or equivalent) English and Maths.
  • RSA II or equivalent in secretarial skills and typing.
  • Demonstrable working knowledge of Microsoft packages, including Word and Excel.

Desirable Qualifications

The successful candidate may also possess:

  • Certificate in Medical Terminology.
  • Secretary qualification.
  • Willingness to actively seek personal development and training.