Care Specialist

2 months ago

Retford, Nottinghamshire, United Kingdom Home Instead Full time

About the Role

The Care Responder will contribute to a positive living environment to enhance a client's quality of life. This role requires a good example to be set as a role model in line with Home Instead's expectations for other staff members of the team.

Key Responsibilities

  • Contribute to a positive living environment to enhance a client's quality of life
  • Demonstrate and display a good example acting as a role model in line with Home Instead expectations for other staff members of the team
  • Maintain regular communication with management and raise concerns when required
  • Act as a mentor for other staff offering opportunities to allow those staff to shadow and observe the level of high-quality care that is expected
  • Support with on call when required
  • Be responsible for starting new care packages and be a representative for the quality of care provided and address any snagging issues at the outset
  • Introduce new and existing staff to clients and be a point of contact for support
  • Build bonds of trust and form relationships with clients, families, and other staff members
  • Cover visits due to annual leave, sickness, and other emergency requirements
  • Be available on the allocated working day to cover any visits required that may need covering to ensure 100% compliance in service delivery and no missed visits
  • Good work ethic and dedication
  • Ability to maintain professional relationship
  • Deliver companionship, personal care, and home help services as required in line with the Job Description of the Care Professional

Essential Criteria

  • Be confident and self-motivated with the ability to build and maintain strong positive relationships helping to promote the opportunities available at Home Instead
  • Full flexibility to work days, evenings, weekends, and nights to meet the demands of the business
  • Strong interpersonal skills with the ability to build rapport quickly
  • Excellent verbal and written communication skills
  • 6-month industry knowledge required
  • Willingness to undertake further education and training as required
  • Must have full driving license and means of transport if required within the territory to visit clients
  • Be organised and flexible to meet the needs of the business
  • Passionate about delivering high-quality customer service in the home care sector
  • Excellent organisational skills with the ability to plan, replan, juggle priorities, and meet deadlines in a very busy environment
  • Able to see the big picture whilst processing excellent attention to detail
  • Able to stay calm under pressure not taking things too personally
  • Proactive – able to suggest and implement operational improvements
  • Able to learn from mistakes
  • Able to work unsupervised and using own initiative yet realising when to raise risks and issues and ask for help from others
  • Able to work as a trusted team member
  • Empathetic yet business-like in approach to Clients and Care Professionals
  • Good verbal communication skills including excellent telephone manner confident to initiate and able to participate in difficult conversations with Care Professionals and clients
  • Good written communication skills and IT literate

Qualifications

Experience in the care industry

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

  • Care Specialist with Outstanding Service Delivery

    4 days ago

    Retford, Nottinghamshire, United Kingdom Cygnet Health Care Full time

    At Cygnet Health Care, we strive to empower individuals with mental health needs, autism and learning disabilities to lead fulfilling lives.About the RoleWe are seeking a dedicated Care Specialist to join our team at Cygnet Beeches. As a key member of our care team, you will play a vital role in delivering outstanding care to our service users.You will be...

  • Care Assistant

    3 weeks ago

    Retford, Nottinghamshire, United Kingdom Cygnet Health Care Full time

    About the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Cygnet Beeches. As a Care Assistant, you will play a vital role in providing high-quality care and support to our service users, enabling them to live fulfilling lives.Key ResponsibilitiesProvide person-centered care and support to service users, promoting their...

  • Care Professional

    3 weeks ago

    Retford, Nottinghamshire, United Kingdom Cygnet Health Care Full time

    About the RoleWe are seeking a dedicated and compassionate Care Professional to join our team at Cygnet Beeches. As a Support Services Coordinator, you will play a vital role in delivering high-quality care and support to individuals with mental health needs, autism, and learning disabilities.Key ResponsibilitiesProvide person-centred care and support to...

  • Care Assistant

    3 weeks ago

    Retford, Nottinghamshire, United Kingdom Cygnet Health Care Full time

    About the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Cygnet Beeches. As a Care Assistant, you will play a vital role in providing high-quality care and support to individuals with mental health needs, autism, and learning disabilities.Key ResponsibilitiesProvide person-centred care and support to individuals,...

  • Care Assistant

    3 weeks ago

    Retford, Nottinghamshire, United Kingdom Cygnet Health Care Full time

    About the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Cygnet Beeches. As a Care Assistant, you will play a vital role in providing high-quality care and support to our service users, enabling them to live fulfilling lives.Key ResponsibilitiesProvide person-centered care and support to service users, promoting their...

  • Care Specialist

    3 weeks ago

    Retford, Nottinghamshire, United Kingdom Home Instead Full time

    About the RoleWe are seeking a dedicated and compassionate Care Specialist to join our team at Home Instead. As a Care Specialist, you will play a vital role in providing high-quality care and support to our clients in the comfort of their own homes.Key ResponsibilitiesContribute to a positive living environment to enhance a client's quality of...

  • Veterinary Care Specialist

    3 weeks ago

    Retford, Nottinghamshire, United Kingdom GLG Vets Full time

    Job Role Overview: We are seeking an experienced and dedicated veterinary care specialist to join our team at GLG Vets in Retford, Nottinghamshire. As part of our vibrant and growing veterinary practice, you will provide exceptional veterinary care to animals while working in a dynamic and collaborative environment. You will have the opportunity to make a...

  • Weekend Care Specialist

    3 weeks ago

    Retford, Nottinghamshire, United Kingdom Home Instead Full time

    Job SummaryThe Home Instead team is seeking a dedicated and compassionate Weekend Care Specialist to join our team. As a Weekend Care Specialist, you will be responsible for providing high-quality care and support to our clients in their own homes.Key ResponsibilitiesProvide on-call care and support to clients from Friday evening to Monday morning.Work...

  • Weekend Care Specialist

    2 weeks ago

    Retford, Nottinghamshire, United Kingdom Home Instead Full time

    Job Role OverviewThe Weekend Care Specialist role at Home Instead is designed to provide exceptional care and companionship to our clients on alternate weekends and during holidays and sickness for the alternate weekend on call person.Key ResponsibilitiesBe responsible for on call duties from 4.30pm Friday to 9.30am Monday, ensuring a seamless service...

  • Weekend Care Specialist

    3 weeks ago

    Retford, Nottinghamshire, United Kingdom Home Instead Full time

    Job Title: Weekend Care SpecialistThe RoleBe responsible for on-call duties from 4:30pm Friday to 9:30am Monday.Work alternate weekends and cover holidays and sickness for the alternate weekend on-call person.Contribute to a positive living environment to enhance a client's quality of life.Demonstrate and display a good example, acting as a role model in...

  • Care Specialist

    3 weeks ago

    Retford, Nottinghamshire, United Kingdom Home Instead Full time

    About the RoleThe Care Responder will contribute to a positive living environment to enhance a client's quality of life. This involves demonstrating and displaying a good example as a role model in line with Home Instead expectations for other staff members of the team.Key ResponsibilitiesContribute to a positive living environment to enhance a client's...

  • Care Specialist

    3 weeks ago

    Retford, Nottinghamshire, United Kingdom Home Instead Full time

    About the RoleThe Care Responder will contribute to a positive living environment to enhance a client's quality of life. This role requires a strong ability to build and maintain positive relationships with clients, families, and other staff members.Key ResponsibilitiesContribute to a positive living environment to enhance a client's quality of...

  • Care Specialist

    7 days ago

    Retford, Nottinghamshire, United Kingdom Home Instead Full time

    Job Description The Role Contribute to a positive living environment to enhance a client’s quality of life Demonstrate and display a good example acting as a role model in line with Home Instead expectations for other staff members of the team Maintain regular communication with management and raise concerns when required To act as a mentor for...

  • Care Specialist

    3 weeks ago

    Retford, Nottinghamshire, United Kingdom Home Instead Full time

    Job DescriptionThe RoleContribute to a positive living environment to enhance a client's quality of life.Demonstrate and display a good example acting as a role model in line with Home Instead expectations for other staff members of the team.Maintain regular communication with management and raise concerns when required.Act as a mentor for other staff,...

  • Bank Staff Nurse

    3 weeks ago

    Retford, Nottinghamshire, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full time

    We are currently seeking enthusiastic and reliable Registered Adult Nurses to join our bank providing support to our hospices in Mansfield and Bassetlaw. As a bank worker, you will have the opportunity to gain experience within a variety of specialist teams and access to the NHS pension scheme.Key Benefits:Opportunities to gain experience within a variety of...

  • Adult Social Care Policy Lead

    4 weeks ago

    Retford, Nottinghamshire, United Kingdom NHS Full time

    Job SummaryWe are seeking a highly motivated and experienced professional to lead our Specialist Palliative Care Services in Bassetlaw. As Clinical Team Leader, you will be responsible for the day-to-day oversight of the clinical teams working across the service, including the inpatient unit and day services.You will work closely with the Head of Service and...

  • Care Support Specialist

    3 weeks ago

    Retford, Nottinghamshire, United Kingdom Advantage Healthcare Limited Full time

    Job OverviewWe are seeking a dedicated and compassionate Care Assistant to join our team at Advantage Healthcare Limited. As a Care Assistant, you will play a vital role in providing high-quality care and support to individuals with complex needs in their own homes.With full training and clinical support, you will develop and improve your skills in various...

  • Care Support Specialist

    3 weeks ago

    Retford, Nottinghamshire, United Kingdom Advantage Healthcare Limited Full time

    About the RoleWe are seeking a dedicated and compassionate Care Assistant to join our team at Advantage Healthcare Limited. As a Care Assistant, you will play a vital role in providing high-quality care and support to individuals with complex needs.Key ResponsibilitiesProvide personal care and support to individuals with complex needs, including tracheotomy,...

  • Adult Social Care Policy Director

    4 weeks ago

    Retford, Nottinghamshire, United Kingdom NHS Full time

    About the RoleWe are seeking a highly motivated and experienced professional to join our team as a Clinical Team Leader for our Specialist Palliative Care Services in Bassetlaw. As a key member of our leadership team, you will be responsible for leading the clinical teams working across the service, ensuring the safe running of the inpatient unit, and...

  • Adult Social Care Policy Director

    4 weeks ago

    Retford, Nottinghamshire, United Kingdom NHS Full time

    About the RoleWe are seeking a highly motivated and experienced professional to join our team as a Clinical Team Leader for our Specialist Palliative Care Services in Bassetlaw. As a key member of our leadership team, you will be responsible for leading the clinical teams working across the service, ensuring the safe running of the inpatient unit, and...