Care Services Manager

2 weeks ago

Bridlington, East Yorkshire, United Kingdom Anchor Full time

About the Role

As a Care Services Manager in our Extra Care Housing team, you will play a vital role in supporting older individuals with care and support needs to live independently. Our Extra Care housing provides a valuable resource for the local community, offering a range of services to meet the diverse needs of residents.

The successful candidate will be responsible for managing a designated location, ensuring that services are delivered to a high standard and that the location and accommodation remain safe and compliant. This will involve working closely with external agencies and partners, such as local authority commissioners, on-site care providers, social workers, and medical professionals, to provide support to residents with a range of needs.

You will also be responsible for maintaining resident and stakeholder trust and confidence in Anchor through effective communication, setting clear expectations, and delivering outputs. This includes ensuring that residents have an up-to-date and relevant support plan that identifies their individual needs and connecting them with health and social services to help them continue to live independently.

We are looking for an experienced professional who can demonstrate a passion for delivering high-quality care services and a commitment to improving the lives of our residents. If you have a strong track record of working with vulnerable client groups and possess excellent problem-solving skills, we would like to hear from you.

Your Key Responsibilities

  • Manage properties and enable residents to live independent lives
  • Lett properties, manage rent accounts, deal with anti-social behaviour, fulfill Safeguarding responsibilities, and ensure repairs are carried out
  • Listen and respond to residents and partners, proactively addressing issues before they become complaints
  • Take ownership of complaints and follow the complaints process, keeping all parties informed
  • Lead on relationship management across the location, working collaboratively to find solutions and satisfactory resolutions
  • Maintain accurate records and reports, ensuring timely completion of tasks and delivery of outputs
  • Work collaboratively with internal teams to achieve shared objectives and improve service quality
  • Ensure compliance with policies, procedures, and regulatory requirements
  • Foster positive relationships with residents, stakeholders, and external partners, promoting a culture of respect and inclusivity
  • Contribute to continuous improvement initiatives, identifying opportunities for growth and development

What We Offer

In return for your expertise and dedication, we offer a competitive salary of up to £26,707 per annum, depending on experience. You will also benefit from:

  • A supportive and inclusive work environment
  • Ongoing training and development opportunities
  • A comprehensive benefits package, including pension scheme and life assurance
  • The chance to make a real difference in the lives of our residents

Why Join Us?

At Anchor, we pride ourselves on providing exceptional care services that prioritize the needs and well-being of our residents. As a Care Services Manager in our Extra Care Housing team, you will have the opportunity to make a meaningful contribution to this mission and develop your career in a dynamic and supportive environment.

  • Medical Services Coordinator

    3 weeks ago

    Bridlington, East Yorkshire, United Kingdom Fresenius Medical Care Full time

    About Fresenius Medical CareWe are the leading provider of dialysis services to the NHS, operating 52 partnership dialysis units that together provide regular dialysis treatment to over 3,800 NHS patients in the UK.We are part of a global company treating over 344,000 patients worldwide across over 4,000 clinics.Our company operates 44 production sites on...

  • Renal Care Professional

    5 days ago

    Bridlington, East Yorkshire, United Kingdom Fresenius Medical Care Full time £33,737

    About Fresenius Medical CareWe are the world's largest provider of dialysis products and services, operating 52 partnership dialysis units that together provide regular dialysis treatment to over 3,800 NHS patients in the UK.This role offers a unique opportunity to work with our team to develop and implement new procedures and protocols to improve patient...

  • Operational Manager for Community Services

    1 week ago

    Bridlington, East Yorkshire, United Kingdom Citizens Advice Full time

    Citizens Advice Hull & East Riding is a dynamic service serving the city and a large rural county, delivering exceptional client care and quality advice.About the RoleWe are seeking an experienced Operational Manager to lead our community services team. The successful candidate will have experience managing people and resources, with a thorough understanding...

  • Location Manager – Extra Care Professional

    3 weeks ago

    Bridlington, East Yorkshire, United Kingdom Anchor Full time

    Job Title: Location Manager – Extra CareThe post holder will be managing a designated location to ensure that services are delivered to a high standard, that the location and accommodation remain safe and compliant.Key responsibilities include:Ensuring that the location is safe, all health and safety checks and risk assessments are carried out in...

  • Residential Care Operations Manager

    1 week ago

    Bridlington, East Yorkshire, United Kingdom Barchester Healthcare Full time

    Barchester Healthcare's Mission: Our mission is to provide the best possible person-centred care to elderly and vulnerable people. As a Home Manager at Barchester, you will play a vital role in delivering this mission by leading our care teams and driving business growth.About the Role: We are seeking a skilled and experienced Home Manager with inspirational...

  • Senior Customer Service and Operations Manager

    3 weeks ago

    Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full time

    Are you a team player with strong leadership skills looking for a new challenge? We are seeking a Senior Customer Service and Operations Manager to join our growing team in Bridlington.As a Senior Customer Service and Operations Manager, you will be responsible for delegating workload, coordinating rotas and shifts, and providing first point of contact for...

  • Care Provider

    3 weeks ago

    Bridlington, East Yorkshire, United Kingdom Newcross Healthcare Solutions Limited Full time

    New Features and Benefits:We are recruiting for a Care Assistant in the Bridlington area for Newcross Healthcare Solutions Limited. As a Care Assistant, you'll have the opportunity to work with our app featuring tools to make finding work quick and simple. This includes same-day pay of up to 50% of your payslip value with FlexiPay, as well as earning up to...

  • Care-at-Home Director

    3 weeks ago

    Bridlington, East Yorkshire, United Kingdom Barchester Healthcare Full time

    Barchester Healthcare OpportunityWith over 25 years' experience, nearly 240 care homes, and six independent hospitals, Barchester Healthcare is a leading provider of quality care in the UK. Our mission is to deliver exceptional person-centred care to elderly and vulnerable individuals. As a Home Manager, you will be a key figure in our approach, leading the...

  • Compassionate Care Provider

    3 weeks ago

    Bridlington, East Yorkshire, United Kingdom Caremark Ltd Full time

    About the RoleCaremark Ltd is seeking a compassionate and dedicated individual to join our team as a Care Assistant. As a Care Assistant, you will play a vital role in providing high-quality care to elderly and vulnerable individuals in the Bridlington/Driffield area.Key Responsibilities:Providing companionship and social interaction for service...

  • Care-at-Home Director

    1 week ago

    Bridlington, East Yorkshire, United Kingdom Barchester Healthcare Full time

    Company Overview: Barchester Healthcare is a leading provider of care homes and independent hospitals in the UK, with over 25 years' experience and nearly 240 care homes. Our mission is to deliver person-centred care to elderly and vulnerable people.About the Role: As a Home Manager at Barchester, you will be responsible for delivering outstanding...

  • Care Home Director

    2 weeks ago

    Bridlington, East Yorkshire, United Kingdom Barchester Healthcare Full time £10,000

    About UsBarchester Healthcare is a leading provider of quality care services, with over 25 years of experience and nearly 240 care homes across the UK. Our mission is to deliver person-centred care that sets us apart from others in the industry.We work collaboratively as a team, prioritizing open communication and mutual support. Our approach focuses on...

  • Senior Care Associate

    1 week ago

    Bridlington, East Yorkshire, United Kingdom Barchester Healthcare Full time

    About Barchester HealthcareBarchester Healthcare is a leading provider of care services in the UK, operating over 200 care homes and independent hospitals across the country.Job SummaryWe are seeking a compassionate and dedicated Senior Care Associate to join our team at one of our care homes. As a Senior Care Associate, you will play a vital role in...

  • Nurse Specialist in Renal Dialysis

    1 week ago

    Bridlington, East Yorkshire, United Kingdom Fresenius Medical Care Full time

    Unlock a rewarding career in renal dialysis nursing with Fresenius Medical Care, the world's leading provider of dialysis services to the NHS. We are currently seeking an experienced Registered Nurse to join our team at Bridlington Dialysis Unit.About the RoleThis part-time position involves working autonomously with a patient ratio of 1:4 to provide...

  • Care Support Worker

    1 month ago

    Bridlington, East Yorkshire, United Kingdom Barchester Healthcare Full time

    About the RoleWe are seeking a compassionate and dedicated Bank Care Assistant to join our team at Barchester Healthcare. As a Bank Care Assistant, you will play a vital role in providing high-quality care and support to our residents, ensuring they receive the best possible experience in our care homes.Key Responsibilities:Assist residents with daily living...

  • Renal Dialysis Nurse

    3 weeks ago

    Bridlington, East Yorkshire, United Kingdom Fresenius Medical Care Full time

    About This JobWe are seeking a skilled Nurse to join our Renal Dialysis Unit team at Fresenius Medical Care. As a Registered Nurse with a passion for renal care, you will play a vital role in delivering high-quality patient care and contributing to the success of our unit.Key ResponsibilitiesProvide autonomous nursing care to patients with chronic kidney...

  • Care Support Assistant

    3 days ago

    Bridlington, East Yorkshire, United Kingdom NOR & EAST T1 Humberside Full time

    Company OverviewNewcross Healthcare is a leading provider of healthcare services in the NOR & EAST / T1 / Humberside region. We are committed to delivering high-quality care and support to our clients, and we're seeking a skilled Support Worker to join our team.

  • Dialysis Nurse Specialist

    5 days ago

    Bridlington, East Yorkshire, United Kingdom Fresenius Medical Care Full time £33,737

    Fresenius Medical Care is a leading provider of dialysis services to the NHS, operating 52 partnership dialysis units that together provide regular dialysis treatment to over 3,800 NHS patients in the UK.We are part of a global company treating over 344,000 patients worldwide across over 4,000 clinics. Our company also operates 44 production sites on all...

  • Location Manager

    4 weeks ago

    Bridlington, East Yorkshire, United Kingdom Anchor Full time

    About the RoleAnchor is seeking an experienced professional to manage one of our Extra Care locations, providing a safe and supportive environment for older individuals with care and support needs.Key ResponsibilitiesManage properties to ensure they remain safe and compliant, enabling residents to live independent lives.Let properties, manage rent accounts,...

  • Nurse in Haemodialysis

    5 days ago

    Bridlington, East Yorkshire, United Kingdom Fresenius Medical Care Full time £33,737

    About This RoleThis is a part time role of 23 hours a week, working in our Bridlington Dialysis Unit which operates 12 haemodialysis stations, serving up to 36 patients, in partnership with Hull University Teaching Hospitals NHS Trust using only the latest equipment.You will be responsible for the assessment of care needs and the development, implementation...

  • Care Assistant

    1 week ago

    Bridlington, East Yorkshire, United Kingdom NOR & EAST T1 Humberside Full time

    Care Assistant Role OverviewWe are seeking a dedicated and compassionate Care Assistant to join our team in the Bridlington area. As a Care Assistant, you will provide high-quality care and support to our clients, ensuring their physical, emotional, and social needs are met.Key Responsibilities:Deliver person-centred care to clients in their homesAssist with...