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Guest Services Ambassador

2 months ago

Edinburgh, Edinburgh, United Kingdom RBH Full time
About the Role

We are seeking a skilled Guest Services Agent to join our team at DoubleTree by Hilton Edinburgh City Centre. As a key member of our Front of House team, you will be responsible for delivering exceptional guest experiences and ensuring our guests feel welcome and valued throughout their stay.

Key Responsibilities
  • Provide warm and personalized service to guests, ensuring their needs are met and exceeded.
  • Work collaboratively with the Reception Manager and other team members to achieve excellent guest satisfaction ratings.
  • Take pride in maintaining a clean and welcoming environment, adhering to high standards of quality and attention to detail.
What We Offer
  • A competitive salary and benefits package, including discounted hotel room rates and flexible working arrangements.
  • The opportunity to work with a dynamic and passionate team, committed to delivering exceptional guest experiences.
  • Professional development and training opportunities to help you grow and succeed in your career.
About Us

RBH Hospitality Management is a leading hospitality company, dedicated to delivering exceptional guest experiences and creating memorable moments for our guests. We are passionate about our people and strive to create a positive and inclusive work environment that supports the well-being and success of our team members.