Patient Care Coordinator

4 days ago


Tunbridge Wells, Kent, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

About Maidstone and Tunbridge Wells NHS Trust

We are a large acute hospital trust in the south-east of England, providing a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex.

Our team of over 8,000 full and part-time staff provides excellent patient care, and we are proud to have been ranked among the top 10 NHS Trusts nationwide in the 2024 NHS staff survey.

Job Summary

We are seeking a skilled General Porter to join our dedicated facilities team in portering. As a General Porter, you will play a vital role in maintaining a comprehensive professional and responsive high-quality porter service to patients, staff, visitors, and all service users.

Your primary responsibilities will include undertaking the movement of patients, equipment, documentation, linen, waste, etc., in an efficient and safe manner. You will maintain a clean and safe environment in accordance with the specification and be responsive to service needs as they arise.

Key Responsibilities

  • Maintain a high level of customer service standards while interacting with patients, staff, and visitors
  • Ensure that all tasks are carried out in line with Health and Safety, Infection Prevention, Security, and all Trust Policy and Procedures
  • Work collaboratively with other departments to provide an efficient portering service
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements

  • Good level of general education (basic English & maths) education
  • Able to effectively communicate/interact with others (both verbal and written)
  • Good customer service skills
  • Experience in a customer-focussed environment
  • Ability to apply and maintain standards consistently

What We Offer

We offer a competitive salary of £28,756 per annum, plus excellent benefits, including a pension scheme, annual leave, and opportunities for career progression.

About Working for Us

We strive to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients.

We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives, and experiences and celebrate the diversity of thought, viewpoints, and ideas that will make our Trust the best place to work.



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