Patient Transfer Coordinator

2 weeks ago


Tunbridge Wells, Kent, United Kingdom Somerset NHS Foundation Trust Full time

Job Summary

An exciting opportunity has arisen for Administrators to work within the Somerset Hub for Coordinating Care team.

The Somerset Hub for Coordinating Care consists of the Intermediate Care Bed Hub, Somerset Primary Link Urgent Referral Service, Hospital at Home Remote Monitoring Service, and End of Life Care Coordination Centre.

We are a friendly, hard-working team and we heavily focus on health and wellbeing.

This role will predominantly be based within the Somerset Primary Link Team but successful applicants will have the opportunity to work across the teams.

You'll have strong attention to detail, advanced multitasking skills, and will be comfortable working within a busy working environment.

Our service hours are eight AM to nine thirty PM, 7 days a week, every day of the year, and our service does not close.

Main Duties of the Job

You'll work closely with the Somerset Hub for Coordinating Care clinicians in facilitating a smooth referral process for service users and patients, providing a single point of contact for information on patients to be transferred/admitted to community hospital beds within the Primary Care Trust.

You'll also support the Somerset Hub for Coordinating Care clinicians in providing an efficient referral process, to include booking transport and liaising with patients.

You will be required to work across multiple computer systems, coordinate telephone calls, and completing a range of reports.

About Us

As an organisation, the NHS offers a wide range of benefits including flexible working, fantastic pension contributions, market-leading annual leave allowance, career progression, and regular conversations.

You will get to enjoy these perks while still only being a stone's throw away from bustling city centres like Bristol, Bath, and Exeter, and only two hours away from excellent educational facilities in the area.

House prices are reasonable compared to other regions.

You will experience the best of both in Somerset, the countryside, and the cosmopolitan.

Job Responsibilities

Please see attached Patient Transfer Facilitator Job Description for further details of duties and responsibilities.

Person Specification

Qualifications

Essential

  • ECDL/ability to use Microsoft Word, Excel, and Outlook

Desirable

  • NVQ 3 or relevant experience

Experience

Essential

  • Experience in the use of IT systems

Additional Criteria

Essential

  • Excellent written and verbal communication skills


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