Business Operations Coordinator

4 weeks ago


Guildford, Surrey, United Kingdom Nuffield Health Full time

Business Operations Coordinator

Nuffield Health Guildford Hospital is seeking a skilled Business Operations Coordinator to support the daily workload of the Business Administration team.

The ideal candidate will have experience in working in a busy customer-facing business support function and be a confident and customer-focused communicator with the ability to manage and interpret data.

Responsibilities will include assisting in the financial administration of patient accounts, resolving general queries, and providing excellent stakeholder/customer service.

The successful candidate will have excellent IT skills, keyboard skills, and be educated to GCSE level in English and Maths.

Key Responsibilities:

  • Assist in the financial administration of patient accounts
  • Resolve general queries
  • Provide excellent stakeholder/customer service
  • Support the triage and resolution of queries raised by patients and consultants
  • Ensure that information received from external stakeholders meets the minimum level of compliance
  • Resolve Data Quality issues
  • Work with the Business Administration Manager to continually improve processes
  • Assist in general office duties such as filing, post, etc.

Requirements:

  • Experience in working in a busy customer-facing business support function
  • Confident and customer-focused communicator with the ability to manage and interpret data
  • Excellent IT skills, keyboard skills
  • GCSE level in English and Maths

Nuffield Health Guildford Hospital

Nuffield Health Guildford Hospital provides high-quality healthcare working with leading Consultants to offer a range of services and treatments for preventing, diagnosing, and treating a wide array of medical conditions.

The hospital is easily accessible from the A3 or M25 and is located about 1.5 miles from Guildford town centre.

Benefits:

  • Holiday in line with the Working Time Directive
  • Access to our Pension Scheme
  • Discounted gym membership at £15.00 a month

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.



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