Freight Forwarding Operations Manager
4 weeks ago
Reed is partnering with a global logistics business to find a Freight Forwarding Supervisor. This role involves overseeing ocean freight services, managing a team, and ensuring high standards of service delivery.
Key Responsibilities:
- Lead and inspire a team of freight professionals, fostering a collaborative and results-driven environment
- Monitor and manage freight operations across air and ocean, ensuring timely and accurate execution of shipments
- Build and maintain strong relationships with clients, addressing their needs and resolving any issues promptly
- Track KPIs, analyse performance data and implement process improvements to enhance efficiency
- Ensure compliance with industry regulations, customs requirements, and documentation standards
- Address operational challenges, troubleshoot issues, and implement effective solutions
- Work closely with other departments to optimise end-to-end logistics processes
Qualifications and Experience:
- Minimum of 3 years in freight forwarding, with a proven track record in supervisory roles
- Strong understanding of air freight and ocean freight operations
- Ability to motivate and guide a team toward achieving operational excellence
- Excellent verbal and written communication skills
- Meticulous in handling documentation and ensuring accuracy
- Quick thinker with the ability to resolve complex logistics challenges
- Relevant certifications in logistics, supply chain, or related fields are advantageous
Why Work with Us:
- Be part of a dynamic team in a company that values professional development
- Contribute to the success of our logistics operations and make a difference
- Work alongside passionate individuals who share your commitment to excellence
- Excellent benefits and regular appraisals
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