Freight Forwarding Operations Manager

5 days ago


StratforduponAvon, Warwickshire, United Kingdom Reed Full time

Reed is partnering with a global logistics business to find a Freight Forwarding Supervisor. This role involves overseeing ocean freight services, managing a team, and ensuring high standards of service delivery.

Key Responsibilities:

  • Lead and inspire a team of freight professionals, fostering a collaborative and results-driven environment
  • Monitor and manage freight operations across air and ocean, ensuring timely and accurate execution of shipments
  • Build and maintain strong relationships with clients, addressing their needs and resolving any issues promptly
  • Track KPIs, analyse performance data and implement process improvements to enhance efficiency
  • Ensure compliance with industry regulations, customs requirements, and documentation standards
  • Address operational challenges, troubleshoot issues, and implement effective solutions
  • Work closely with other departments to optimise end-to-end logistics processes

Qualifications and Experience:

  • Minimum of 3 years in freight forwarding, with a proven track record in supervisory roles
  • Strong understanding of air freight and ocean freight operations
  • Ability to motivate and guide a team toward achieving operational excellence
  • Excellent verbal and written communication skills
  • Meticulous in handling documentation and ensuring accuracy
  • Quick thinker with the ability to resolve complex logistics challenges
  • Relevant certifications in logistics, supply chain, or related fields are advantageous

Why Work with Us:

  • Be part of a dynamic team in a company that values professional development
  • Contribute to the success of our logistics operations and make a difference
  • Work alongside passionate individuals who share your commitment to excellence
  • Excellent benefits and regular appraisals


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