Freight Operations Coordinator
4 weeks ago
We are seeking a skilled Freight Operations Coordinator to join our team at Freight Personnel. This role will involve coordinating the movement of goods and ensuring timely delivery to our clients.
Main Responsibilities:
- Manifest daily export trailers and send related pre-advices
- Update collection and delivery status in a timely manner
- Responsible for web bookings
- Monitor, chase and process all POD's ensuring timely updating of internal system
- Log and report outturn daily reports, cross referencing any discrepancies, completion of new job references, delivery notes and amending of job details within a 2-hour window
- Contact hauliers to provide quotations for special collections/deliveries
- Monitor and deal with transport queries by liaising with other depots
- Checking that collections are clear and populating the planning sheet
- Responsible for creation and issuing of run sheets detailing all collections and deliveries
- Working with Warehouse and Transport teams to ensure smooth and efficient movement of all shipments
- Customer Service - dealing with queries from customers, subcontractors and drivers and assist in their enquiries via phone and email, ensuring satisfactory and timely resolution
- Data entry with attention to detail
- Transport planning for same day collections
- Adding accruals
- Creating movements for subcontractors
Requirements:
- A good understanding of Road / Trailer freight / Transport logistics
- Proficiency in Microsoft Excel, Word & Outlook
- Highly organised and a team player
- Deadline focused
- Flexible, adaptable and quick to learn
- Ability to work on own initiative
- Excellent communication skills
- Fluent English, both written and spoken is essential
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