Freight Operations Coordinator

3 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Freight Personnel Full time

We are seeking a skilled Freight Operations Clerk to join our team at Freight Personnel. The successful candidate will be responsible for ensuring the smooth movement of shipments across our global network.

Main Responsibilities:
  • Manifest daily export trailers and send related pre-advices
  • Update collection and delivery status in a timely manner
  • Monitor, chase and process all POD's ensuring timely updating of internal system
  • Log and report outturn daily reports, cross referencing any discrepancies, completion of new job references, delivery notes and amending of job details within a 2-hour window
  • Contact hauliers to provide quotations for special collections/deliveries
  • Monitor and deal with transport queries by liaising with other depots
  • Checking that collections are clear and populating the planning sheet
  • Responsible for creation and issuing of run sheets detailing all collections and deliveries
  • Working with Warehouse and Transport teams to ensure smooth and efficient movement of all shipments
  • Customer Service - dealing with queries from customers, subcontractors and drivers and assist in their enquiries

As a key member of our team, you will be responsible for providing exceptional customer service, ensuring timely updates and resolving any transport queries that may arise.



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