Freight Operations Manager

4 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Gleeson Recruitment Group Full time

Gleeson Recruitment Group is seeking a seasoned Freight Operations Manager to lead our Manchester-based team. As a key member of our global freight business, you will be responsible for overseeing daily operations, managing staff, and ensuring high performance.

Key Responsibilities:

  • Lead and mentor team members to achieve objectives and targets.
  • Manage staff, oversee daily operations, and ensure high performance.
  • Provide training and supervision, maintaining up-to-date staff training records.
  • Supervise import and export operations, ensuring tasks are completed accurately and on time.
  • Develop and maintain departmental SOPs to ensure compliance with industry standards.
  • Communicate internal leads to the sales and customer service teams.
  • Ensure quotations are processed and communicated within two hours, with proper documentation.
  • Collaborate with the warehouse and line manager to enhance processes and drive operational efficiency.
  • Oversee local sales activities, ensuring the sales team is informed and aligned with company goals.
  • Build and nurture strong customer relationships, addressing inquiries and concerns promptly.
  • Monitor departmental cost capture for accurate and timely financial reporting.
  • Ensure procurement processes deliver value for money.
  • Ensure contractors comply with Health & Safety regulations, overseeing risk assessments and incident reporting.
  • Inspect and maintain equipment, reporting issues immediately.

Key Talents:

  • Strong knowledge of import/export operations and regulatory compliance.
  • Solid financial management expertise, especially in cost tracking and invoice processing.
  • Strong Experience within Air / Sea / Road.
  • Management / Direct Report Management Experience.

We are an inclusive employer and welcome applicants of all backgrounds, experiences, and abilities. By applying, you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.



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