Hikvision Software and Hardware Expert

15 hours ago


Hayes, Greater London, United Kingdom Hikvision UK & Ireland Full time
Job Overview:
Hikvision UK & Ireland seeks a skilled Technical Support Specialist to join our team. As a key member of our technical support team, you will play a vital role in ensuring customer satisfaction by providing timely technical support to distributors and sub-distributors.

Key Responsibilities:
- Troubleshoot technical issues raised by distributors and sub-distributors
- Analyze product quality issues and provide prompt feedback to relevant teams
- Deliver comprehensive training on Hikvision software/hardware operation, installation, commissioning, and maintenance to distributors and sub-distributors
- Summarize regional product requirements and provide feedback to the R&D team at headquarters to promote optimization and upgrading of products
- Offer product consultation and selection services to distributors and sub-distributors

Requirements:
- Fluent in Microsoft Office applications, including Excel, Word, and PowerPoint
- Proficient in English and Mandarin, both written and verbal
- Excellent communication and interpersonal skills
- Basic knowledge of networks and IT

About the Role:
- Able to convey complex technologies and specifications
- Aptitude to quickly learn new technologies
- Excellent analytical and problem-solving skills
- Detail-oriented troubleshooting skills
- Flexibility to work onsite or in the office and readiness to travel on short notice
- Ability to work with diverse teams and team members (Product, Channel sales, etc.)

Salary and Benefits:
We offer a competitive salary range of $50,000 - $70,000 per annum.
  • Hikvision UK

    3 weeks ago


    Hayes, Greater London, United Kingdom Hikvision UK & Ireland Full time

    About the RoleWe are looking for a talented Graduate Technical Support Professional to join our technical support team. In this role, you will be responsible for providing technical support to distributors and sub-distributors, ensuring they have the necessary knowledge and skills to successfully install, operate, and maintain Hikvision products.The...


  • Hayes, Greater London, United Kingdom Hikvision UK & Ireland Full time

    Job OverviewHikvision UK & Ireland is seeking a highly skilled Technical Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing daily technical support to distributors and sub-distributors.The ideal candidate will have excellent communication skills, both written and verbal, with the ability to...


  • Hayes, Greater London, United Kingdom Hikvision UK & Ireland Full time

    About the RoleWe are seeking a talented Technical Support Specialist to join our team at Hikvision UK & Ireland. As a key member of our Technical Support team, you will play a crucial role in delivering exceptional technical support to our distributors and sub-distributors.Your primary responsibility will be to provide daily technical support, including...


  • Hayes, Greater London, United Kingdom Hikvision UK & Ireland Full time

    Hikvision UK & Ireland invites applications for the position of Customer Service Expert, who will be responsible for delivering exceptional customer service and support to our clients in the UK.The estimated annual salary for this role is £42,000 - £52,000, depending on experience and qualifications.Your key duties will include handling customer inquiries,...


  • Hayes, Greater London, United Kingdom Hikvision UK & Ireland Full time

    Job Description:Hikvision UK & Ireland is seeking a highly skilled Technical Support Specialist to join our team. This role requires excellent communication and interpersonal skills, proficiency in Microsoft Office applications, and basic knowledge of networks and IT.Responsibilities:- Troubleshoot technical issues raised by distributors and...


  • Hayes, Greater London, United Kingdom Hikvision UK & Ireland Full time

    Job Title: Technical Support SpecialistThe role of a Technical Support Specialist at Hikvision UK & Ireland is pivotal in ensuring customer satisfaction by providing timely technical support to distributors and sub-distributors.This position entails troubleshooting, technical training, product induction, and promotion. The successful candidate will be...


  • Hayes, UK, London, United Kingdom Hikvision UK & Ireland Full time

    The job holder plays an important role in Technical Support team by providing daily technical support to distributors and sub-distributors (including: trouble shooting, technical training, product induction and promotion) to ensure.The job holder is expected to ensure satisfactory HIKVISON technical services and continuous optimization of HIKVISION products...


  • Hayes, Greater London, United Kingdom beBee Professionals Full time £45,000 - £65,000

    We are seeking a talented Software Engineer to join our team at beBee Professionals in the UK. As a key member of our innovative team, you will play a crucial role in developing, testing, and maintaining software solutions that drive our business forward.Key Responsibilities:Design and implement high-quality software applications.Collaborate with...


  • Hayes, Greater London, United Kingdom beBee Professionals Full time £45,000 - £65,000

    OverviewIn beBee Professionals, we are seeking a motivated Software Engineer to join our innovative team in Hayes, United Kingdom. You will play a key role in developing, testing, and maintaining software solutions that drive our business forward.


  • Hayes, Greater London, United Kingdom beBee Professionals Full time £35,000 - £45,000

    beBee Professionals is seeking an Estimating and Budgeting Expert to join our construction team. The ideal candidate will have a Bachelor's degree in Quantity Surveying or a related field and previous experience as a Quantity Surveyor in the construction industry.Key Responsibilities:Estimate costs for construction projects and prepare detailed quantity...


  • Hayes, Greater London, United Kingdom beBee Professionals Full time £35,000 - £45,000

    beBee Professionals in Hayes is seeking an accomplished Contract Negotiation Expert to lead the financial and contractual aspects of our construction projects. The successful candidate will possess excellent negotiation and communication skills, with a strong background in cost estimation and project management.Key Accountabilities:To estimate costs for...


  • Hayes, Greater London, United Kingdom Sharp Europe Full time

    About the Role: We are seeking a highly skilled Full-Stack Development Expert to join our team at Sharp Europe. In this position, you will have the opportunity to work on a wide range of software development projects, from frontend to backend, and mobile app development.You will be responsible for designing, developing, and deploying software applications...


  • Hayes, Greater London, United Kingdom CHAMP Cargosystems Full time

    As a Business Development Expert at CHAMP Cargosystems, you will play a key role in driving business growth and strategic initiatives. With a strong background in functional analysis and system support, you will utilize your expertise to specify software development requirements that meet the needs of our clients.The ideal candidate will have a deep...


  • Hayes, Greater London, United Kingdom CHAMP Cargosystems Full time

    Air Cargo Domain ExpertWe are seeking a highly experienced Air Cargo Domain Expert to join our team in the UK. This individual will report directly to a Product Manager and be responsible for contributing to the success of our company.The ideal candidate will have experience working on Air Cargo management systems and possess expert-level knowledge in the...


  • Hayes, Greater London, United Kingdom CHAMP Cargosystems Full time

    OverviewCHAMP Cargosystems is a leading provider of air cargo management solutions, and we are currently seeking a highly skilled Senior Product Analyst to join our team. This role will be responsible for specifying software development requirements, providing support to the development team, and owning the end-to-end business domain module.Estimated Salary:...


  • Hayes, Greater London, United Kingdom CHAMP Cargosystems Full time

    Job Title: Senior Product AnalystThe estimated salary for this role is £70,000 - £90,000 per annum.Role OverviewThis senior product analyst position is a critical component of our team, responsible for ensuring that our software development requirements meet the needs of our clients.Responsibilities include specifying software development requirements,...


  • Hayes, Greater London, United Kingdom CHAMP Cargosystems Full time

    We are seeking a Senior Product Specialist to join our team at CHAMP Cargosystems in the United Kingdom. The successful candidate will have experience working on Air Cargo management systems and expert-level knowledge in the domain of Air Cargo workflow.Job Description:The Senior Product Specialist will be responsible for specifying software development...


  • Hayes, Greater London, United Kingdom CHAMP Cargosystems Full time

    ResponsibilitiesTo specify software development requirements to meet strategic, financial, and operational needs of clients and provide support to the development team during development.Provide efficient solutions to requirements considering product and technical debt.Able to own end-to-end business domain modules and work with stakeholders to agree...


  • Hayes, Greater London, United Kingdom CHAMP Cargosystems Full time

    Job Overview:We are seeking a highly skilled Technical Support Specialist to join our team at CHAMP Cargosystems. This role will involve delivering exceptional IT solutions to customers, managing service desk tickets, and providing expert assistance with complex issues using ITSM software tools and knowledge of ITIL Service Management.Key...


  • Hayes, Greater London, United Kingdom CHAMP Cargosystems Full time

    Senior Business Insights SpecialistWe are looking for a highly skilled Senior Business Insights Specialist to join our team in the UK. This individual will report directly to a Product Manager and be responsible for contributing to the success of our company.The ideal candidate will have experience working on Air Cargo management systems and possess...